Formula One Precision
In Formula One, championships are won through obsessive attention to detail, data-driven decisions, and relentless optimisation. Every Atlassian engagement follows the same standard.
WHY DESIGN INDUSTRIES
The Difference Is Systematic Excellence
Not all Atlassian partners are equal. While others focus on projects, we focus on partnerships. While others stop at configuration, we deliver measurable outcomes, across your Atlassian platform and your AI activation. See what makes Design Industries Australia's systematic choice for both.
Atlassian Solution Partner
Melbourne HQ, nationwide service
The DI Differentiators
Every Atlassian partner can configure Jira. Every partner can set up Confluence. The difference is in how we work and what we prioritise. We are not just consultants. We are your pit crew.
Partnership, Not Projects
Most Atlassian partners scope, deliver, invoice, and disappear. We stay engaged. Our best client relationships span years because we are invested in outcomes, not just delivery milestones.
Knowledge Transfer, Not Dependency
We optimise for your independence, not our billable hours. Every engagement includes training and complete documentation. When we leave, the knowledge stays with your team.
Outcomes Over Outputs
Configuring Jira is easy. Making it work for your teams is hard. We measure success by adoption rates, efficiency gains, and team satisfaction, not features delivered.
Melbourne Expertise, Nationwide Delivery
Headquartered in Melbourne. We understand Australian business culture, time zones, and compliance requirements. Available on-site for workshops and strategic sessions when it matters most.
Ready for a better system?
Join the 100+ enterprise clients who have unlocked systematic excellence with Design Industries.
Book a Strategy SessionThe Standard vs. DI
Why enterprise leaders choose Design Industries over generic partners.
| Factor | Typical Atlassian Partner | Design Industries |
|---|---|---|
| Engagement Model | Project-based, one-time | Partnership-focused, ongoing |
| Methodology | Varies by consultant | Systematic, documented, repeatable |
| Knowledge Transfer | Optional, often minimal | Built into every engagement |
| Response Time | Standard 24-48 business hours | The Sundown Rule (same day) |
| Relationship Duration | Weeks or months | Years |
| Success Measurement | Deliverables completed | Business outcomes achieved |
| Lock-In | Often contractual | None. Value-based retention. |
Industries we serve
Design Industries has delivered Atlassian implementations across:
| Industry | Example clients | What we've helped with |
|---|---|---|
| Financial Services | ANZ, Latitude Financial | Platform scaling, compliance, governance frameworks |
| Government | Service Victoria, ABS | Cloud migration, security hardening, enterprise deployment |
| Healthcare | Aurora Healthcare | Process automation, reporting, service desk |
| Agriculture | Costa Group | Rapid deployment, ongoing managed services |
| Professional Services | Clemenger BBDO, Hall & Wilcox | Knowledge management, collaboration, documentation |
| Technology | Various | DevOps pipelines, CI/CD, platform integration |
Frequently asked questions
How are you different from other Atlassian partners?
Three ways: systematic methodology (Formula One precision), partnership focus (long-term relationships over projects), and knowledge transfer (building your capability, not dependency).
Why should we choose a Melbourne-based partner?
Local expertise matters: we understand Australian business culture, regulatory requirements, and time zones. Plus, we're available for on-site work when it matters.
Do you lock clients into long contracts?
No. Digital Factory has no minimum commitment. Clients stay because of value, not contracts. You can exit any time.
What size organisations do you work with?
From 50-person teams to 7,000+ user enterprises. Our approach scales: the methodology stays the same.
How do I experience the difference?
Start with a free Platform Discovery. You'll see our approach firsthand: no obligation, no commitment.
What our customers say about us
Design Industries are dynamic and great at tailoring Atlassian. We've worked with them for years; I'm always confident they can support our development with enthusiasm, professionalism and benchmark support.
Michael and the Design Industries team have done an incredible job managing the scope and stand-up of our Atlassian instance. The rigour and detail in their process and documentation is incredible.
We reduced a number of tools across regions that caused miscommunication and inefficiency, bringing everyone into a single platform. By using the DI Configuration Patterns, we rapidly scaled Atlassian from 500 to 7,000 users, at the bare minimum doubling the efficiency of our teams, who are working on core bank payment systems such as our .com.
Our clients
Cyber Security Excellence
We're proud to share that Design Industries has achieved Gold certification for SMB1001:2025 Level 3 with CyberCert.
Here's what this means for you:
- We take cybersecurity seriously: protecting our business is a top priority.
- We're dedicated to safeguarding our clients and partners every step of the way.
- We're continually raising the bar on excellence in cybersecurity.
Services that work well together
Ready to make Atlassian work properly?
Book a 30 minute consult with a senior Atlassian specialist. No sales script, just a straight read on where your platform is and what would move it forward.
30 minute consult
A focused working session with someone who has done this 100+ times.
Senior Atlassian specialist
Same day response, our Sundown Rule
No obligation