WHY DESIGN INDUSTRIES

The Difference Is Systematic Excellence

Not all Atlassian partners are equal. While others focus on projects, we focus on partnerships. While others deliver configurations, we deliver outcomes. Discover what makes Design Industries Australia's choice for Atlassian excellence.

 

 WHY DESIGN INDUSTRIESThe Difference Is Systematic ExcellencePlease consider Design Industries Style and brand colors Consider the F1 racing inspiratio-4
Solution Partner
Atlassian Gold
20+ Years
Industry Experience
Melbourne HQ
Nationwide Service
100+ Enterprise
Implementations

The DI Differentiators

Every Atlassian partner can configure Jira. Every partner can set up Confluence. The difference is in how we work and what we prioritise. We are not just consultants. We are your pit crew.

 

Formula One Precision

In Formula One, championships are won through obsessive attention to detail, data-driven decisions, and relentless optimisation. Every Atlassian engagement follows the same standard.

Partnership, Not Projects

Most Atlassian partners scope, deliver, invoice, and disappear. We stay engaged. Our best client relationships span years because we are invested in outcomes, not just delivery milestones.

Knowledge Transfer, Not Dependency

We optimise for your independence, not our billable hours. Every engagement includes training and complete documentation. When we leave, the knowledge stays with your team.

Outcomes Over Outputs

Configuring Jira is easy. Making it work for your teams is hard. We measure success by adoption rates, efficiency gains, and team satisfaction, not features delivered.

Melbourne Expertise, Nationwide Delivery

Headquartered in Melbourne. We understand Australian business culture, time zones, and compliance requirements. Available on-site for workshops and strategic sessions when it matters most.

Ready for a better system?

Join the 100+ enterprise clients who have unlocked systematic excellence with Design Industries.

Book a Strategy Session

The Standard vs. DI

Why enterprise leaders choose Design Industries over generic partners.

 

Factor Typical Atlassian Partner Design Industries
Engagement Model Project-based, one-time Partnership-focused, ongoing
Methodology Varies by consultant Systematic, documented, repeatable
Knowledge Transfer Optional, often minimal Built into every engagement
Response Time Standard 24-48 Business Hours The Sundown Rule (same day)
Relationship Duration Weeks or months Years
Success Measurement Deliverables completed Business outcomes achieved
Lock-In Often contractual None. Value-based retention.

Frequently Asked Questions

Can’t find what you need? Check out our FAQ or go to our Support Center or Contact us.

How are you different from other Atlassian partners?
Three ways: systematic methodology (Formula One precision), partnership focus (long-term relationships over projects), and knowledge transfer (building your capability, not dependency).
Why should we choose a Melbourne-based partner?
Local expertise matters—we understand Australian business culture, regulatory requirements, and time zones. Plus, we're available for on-site work when it matters.
Do you lock clients into long contracts?
No. Digital Factory has no minimum commitment. Clients stay because of value, not contracts. You can exit any time.
What size organisations do you work with?
From 50-person teams to 7,000+ user enterprises. Our approach scales—the methodology stays the same.
How do I experience the difference?
Start with a free Platform Discovery. You'll see our approach firsthand—no obligation, no commitment.

Industries We Serve

Design Industries has delivered Atlassian implementations across:

 

Industry Example Clients What We've Helped With

Financial Services

ANZ, Latitude Financial

Platform scaling, compliance, governance frameworks

Government

Service Victoria, ABS

Cloud migration, security hardening, enterprise deployment

Healthcare

Aurora Healthcare

Process automation, reporting, service desk

Agriculture

Costa Group

Rapid deployment, ongoing managed services

Professional Services

Clemenger BBDO, Hall & Wilcox

Knowledge management, collaboration, documentation

Technology

Various

DevOps pipelines, CI/CD, platform integration

What our Customers say about us

swisse-logo

Design Industries are dynamic and great at tailoring Atlassian. We've worked with them for years; I'm always confident they can support our development with enthusiasm, professionalism and benchmark support."

 

Matt Lecchi
Global IT Operations Manager,
Swisse Wellness
cLEMNGER 2

“Michael and the Design Industries team have done an incredible job managing the scope and stand-up of our Atlassian instance.
The rigour and detail in their process and documentation is incredible.”

 

Dave Keating
Chief Operating Officer,
Clemenger BBDO
Frame 231

“We reduced a number of tools across regions that caused miscommunication and inefficiency, bringing everyone into a single platform. By using the DI Configuration Patterns, we rapidly scaled Atlassian from 500 to 7,000 users, at the bare minimum doubling the efficiency of out teams, who are working on corer bank payment systems such as our .com."

 

Paul Anastasopoulos
Platform Manager, ANZ

Our Clients

Australian Bureau of Statistics afterpay ANZ Australia Post Victoria Police Berry Street
Australian Bureau of Statistics afterpay ANZ Australia Post Victoria Police Berry Street

Cyber Security Excellence

We’re proud to share that Design Industries has achieved Gold certification for SMB1001:2025 Level 3 with CyberCert.

Here’s what this means for you:

  • We take cybersecurity seriously—protecting our business is a top priority.
  • We’re dedicated to safeguarding our clients and partners every step of the way.
  • We’re continually raising the bar on excellence in cybersecurity.

Services That Work Well Together

Strategy and Implementation

Platform Discovery

Experience our approach firsthand with a free assessment.

 

Book Free Discovery   >

Atlassian Cloud Migration Support

Atlassian Cloud Migration

DI can ensure you have a straightforward migration to the Cloud.

 

Migrate to Cloud   >

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Digital Factory

Our flagship partnership model—ongoing excellence, not one-time projects.

 

Partner with Digital Factory   >

STILL NOT SURE?

Get Ready to Experience the Difference

See for yourself why enterprises choose Design Industries. Start with a free Platform Discovery—no commitment, just a straightforward demonstration of how we work.
 
30 minutes. Same-day scheduling. No obligation.