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Atlassian Solution Partner

Atlassian Products: Expert Implementation Across the Ecosystem

Design Industries delivers expert implementation and optimisation across the entire Atlassian ecosystem. We help organisations select, deploy, and maximise value from every Atlassian product.

Partner with Digital Factory Atlassian Solution Partner 25 years combined experience Melbourne HQ, Nationwide Service Full Atlassian Ecosystem Expertise

The Atlassian Ecosystem

Atlassian's product suite has grown from Jira and Confluence into a comprehensive platform for work management, collaboration, DevOps, and AI-powered productivity. Design Industries helps organisations work through the options, selecting the right products, implementing them effectively, and optimising them for ongoing value.

Select

Understand your workflows and identify the right Atlassian products for your environment.

Deploy

Implement products effectively with our Formula One precision methodology, minimising disruption.

Optimise

Continuously improve your Atlassian investment through Digital Factory managed services.

Core Platform Products

These products form the foundation of most Atlassian deployments. We have dedicated service pages for each.

Jira Service Management

IT service desk, ITSM, and customer service delivery

JSM Services

AI & Productivity Products

Atlassian's AI capabilities are transforming how teams work. We specialise in activation and custom development.

AI-Powered Platform Layer

Atlassian Intelligence

AI-powered search, summaries, and automation embedded across all Atlassian products. Activate the intelligence already built into your platform.

AI Fast Start

AI Teammates & Agents

Rovo

AI teammates, knowledge discovery, and workflow automation. Build and deploy custom agents for your organisation's unique processes.

Rovo Agent Development

AI-Powered Development

Rovo Dev

AI-powered development tooling and CI/CD integration, accelerate delivery with intelligent code assistance and pipeline optimisation.

Rovo Dev Services

Async Video Communication

Loom

Async video communication and meeting replacement for distributed teams. Record once, share instantly, reduce unnecessary meetings.

Loom Implementation

Security & Administration

Enterprise Security, Built In

Identity management, access control, and threat detection for the entire Atlassian environment.

Atlassian Guard

SSO, SCIM provisioning, security policies, and threat detection, centralised control across your entire Atlassian organisation.

Guard Implementation

Admin Hub

Centralised organisation management across the Atlassian estate, user provisioning, billing, and policy enforcement in one place.

Included

Product Bundles

More Value, Bundled Together

Atlassian product collections with bundled pricing, maximising value across your environment.

Most Popular

Teamwork Collection

Everything teams need to deliver

Products5
Best forCross-team delivery

The core collection for organisations standardising on Atlassian for planning, knowledge, and collaboration.

Jira
Confluence
Loom
Rovo
Guard Standard
ITSM Focus

Service Collection

Run service operations at scale

Products4
Best forIT service management

A service-management collection for teams running IT operations, incident response, and status communication.

JSM
Opsgenie
Statuspage
Assets
DevOps Focus

Software Collection

Build, ship, and observe

Products2
Best forDevOps teams

A DevOps collection for engineering teams managing source, delivery, and component health.

Bitbucket
Compass

Trello

Visual Work Management for Every Team

Trello brings a visual, flexible approach to work management through its intuitive board and card system.

While Jira excels at structured project tracking, Trello shines for teams wanting simplicity and visual clarity.

Common Use Cases

Marketing Teams: Campaign planning, content calendars, and asset management
Personal Productivity: Task lists, goal tracking, and habit building
Small Teams: Simple project management without process overhead
Cross-Functional Projects: Visual collaboration across departments
Onboarding: New employee checklists and process tracking
Jira Migration: Migrate to Jira when your needs outgrow visual boards

Power-Ups

Hundreds of Power-Ups for extended functionality, calendar views, automation, and integrations with Slack, Google Drive, and more.

Atlassian Integration

Since Atlassian acquired Trello in 2017, Trello boards connect directly to Jira issues, Confluence pages, and other Atlassian products.

How We Help

Design board structures aligned to your workflows
Configure Power-Ups for extended functionality
Integrate Trello with Jira and Confluence
Train teams on effective Trello usage
Discuss Your Trello Requirements

Marketplace Apps

Beyond core Atlassian products, the Atlassian Marketplace offers thousands of apps to extend functionality.

We help organisations evaluate, implement, and optimise the right apps for their environment.

01

Time Tracking

Tempo, Clockify, TimeTracker

02

Reporting

eazyBI, Custom Charts, Power BI connectors

03

Automation

ScriptRunner, Automation for Jira

04

Diagramming

Gliffy, draw.io, Lucidchart

05

Test Management

Zephyr, Xray, TestRail

Our Approach to Marketplace Apps

Evaluate apps against your requirements
Manage app sprawl and licensing
Integrate apps into existing workflows
Migrate between apps when needs change

Specialist Products

Extending your Atlassian environment with purpose-built tools for developer experience, strategic alignment, and IT asset management.

Developer Experience Platform

Compass

Software Catalog: Central registry of all components and services
Health Scorecards: Track quality metrics across your portfolio
Dependency Mapping: Visualise component relationships
Developer Portal: Self-service access to documentation

Status: Evolving rapidly. Contact us for the latest on availability and implementation options.

Strategic Goal Management

Focus

OKR Management: Set and track Objectives and Key Results
Strategic Alignment: Connect team goals to company objectives
Progress Tracking: Real-time visibility into goal achievement
Cross-Team Coordination: Align multiple teams toward shared outcomes
Contact Us for Focus Implementation

IT Asset Management (formerly Insight)

Assets

CMDB: Configuration Management Database for IT infrastructure
Asset Tracking: Hardware, software, and service inventory
Dependency Mapping: Understand relationships between IT components
JSM Integration: Link assets directly to service requests and incidents
Assets via JSM Services

Products We've Deprecated

Some Atlassian products have reached end-of-life or are no longer part of the strategic roadmap.

We help organisations plan and execute seamless transitions to their recommended replacements.

Product Status Recommended Path
Bamboo Data Centre only, supported until 2029 Migrate to Bitbucket Pipelines
Crowd Data Centre only, supported until 2029 Migrate to Atlassian Guard
Fisheye / Crucible End-of-life May 2028 Migrate to Bitbucket
Server Products End-of-life February 2024 Cloud Migration Services

Not Sure Which Products You Need?

The Atlassian ecosystem can be overwhelming. Our specialists help you find the right products, from initial assessment through to ongoing optimisation.

01

Assess Requirements

Understand your workflows, pain points, and goals to identify the right products for your environment.

02

Right-Size Licences

Avoid over-buying or under-licensing through our Atlassian licensing expertise and structured review process.

03

Plan Implementation

Sequence deployments to maximise adoption, minimise disruption, and deliver value quickly.

04

Optimise Ongoing

Through Digital Factory, continuously improve your Atlassian investment as your organisation grows.

Frequently Asked Questions

Do you support all Atlassian products?
Yes. As an Atlassian Solution Partner, we have expertise across the entire ecosystem. Some products have dedicated service pages; for others, contact us directly.
Should we use Trello or Jira?
It depends on your needs. Trello excels at visual, flexible work management. Jira is better for structured processes, reporting, and scale. Many organisations use both for different purposes.
What's the difference between Guard and Access?
They're the same product, Atlassian renamed Access to Guard in June 2024. See our Atlassian Guard page for details.
Do you help with Marketplace apps?
Yes. We evaluate, implement, and optimise Marketplace apps as part of our platform work.
How do I know which collection or bundle is right for us?
Book a free Platform Discovery. We'll assess your current environment and recommend the right products and licensing structure.
How do I get started?
Contact us or book a free Platform Discovery. We'll discuss your requirements and recommend the right approach.

Can't find what you need? Check out our FAQ or go to our Support Centre or Contact us.

What our customers say about us

Design Industries are dynamic and great at tailoring Atlassian. We've worked with them for years; I'm always confident they can support our development with enthusiasm, professionalism and benchmark support.
Matt Lecchi
Global IT Operations Manager · Swisse Wellness
Michael and the Design Industries team have done an incredible job managing the scope and stand-up of our Atlassian instance. The rigour and detail in their process and documentation is incredible.
Dave Keating
Chief Operating Officer · Clemenger BBDO
We reduced a number of tools across regions that caused miscommunication and inefficiency, bringing everyone into a single platform. By using the DI Configuration Patterns, we rapidly scaled Atlassian from 500 to 7,000 users, at the bare minimum doubling the efficiency of our teams, who are working on core bank payment systems such as our .com.
Paul Anastasopoulos
Platform Manager · ANZ

Join the many companies and government businesses we've helped become more efficient

Our clients

 
 
ANZ Australia Post Honda Viva Energy La Trobe University

Whether you're evaluating new products, optimising existing ones, or planning a major rollout, our team has the expertise to help.

No obligation. No sales pressure. Just a straightforward conversation about what's possible.

No obligation

Discuss Your Requirements