MAXIMISE YOUR JIRA PERFORMANCE

Jira Optimisation: Unlock the Full Potential of Your Jira Investment

Design Industries maximises Jira performance for organisations across Australia with custom workflows, automation, and integrations tailored to your business. We turn underperforming Jira instances into streamlined delivery engines that scale with your growth.

 

Atlassian Solution Partner

15+ Years Experience

Melbourne HQ, Nationwide Service

500 to 7,000+ User Deployments

Jira Optimisation

The Jira Reality Check

What started as a promising rollout has become a sprawl of projects, schemes, and custom fields nobody understands. Teams have created workarounds. Admins are afraid to change anything. And that automation someone set up three years ago? Nobody knows what it does anymore.

 

Meanwhile, your competitors are using Jira to ship faster, track better, and report accurately. The gap isn't the tool — it's how it's configured.

 

The difference is systematic optimisation. Design Industries takes underperforming Jira instances and transforms them into championship-level delivery platforms — clean, governed, and built for scale.

Jira Reality Check The gap isnt the tool  its how its configured-3

Signs Your Jira Needs Attention

You might recognise some of these symptoms

 

Symptom What It Looks Like

Workflow Chaos

Different teams using different processes, no consistency

Custom Field Sprawl

Hundreds of fields, most unused, many duplicated

Slow Performance

Queries take forever, dashboards timeout

Reporting Gaps

Can't get accurate data when leadership asks

Integration Failures

Broken connections to Confluence, Bitbucket, or external tools

Automation Overload

Rules firing incorrectly or conflicting with each other

Permission Complexity

Nobody knows who can see what

Adoption Resistance

Teams finding workarounds instead of using Jira properly

If three or more of these apply, your Jira environment needs professional attention.

How It Works

Our systematic three-step approach to Jira optimisation

 

 
1

Platform Discovery

(Free)

Every optimisation starts with a health check.

  • Configuration Audit — Review schemes, workflows, custom fields, permissions
  • Performance Assessment — Identify bottlenecks and scaling issues
  • Usage Analysis — Understand how teams actually use (or avoid) Jira
  • Quick Win Identification — What can we fix immediately?

No obligation. No sales pitch. Just an honest assessment of your Jira health.

 

 

 

 

 

 

 

 

Outcome: Prioritised optimisation roadmap with effort estimates and impact analysis

 
2

Optimisation Delivery

Our systematic approach cleans up the mess without disrupting operations.

  • Foundation Cleanup — Consolidate schemes, remove unused items, standardise naming
  • Workflow Refinement — Streamline processes, eliminate bottlenecks, add automation
  • Performance Tuning — Optimise queries, fix dashboards, improve indexing
  • Integration Repair — Fix broken connections, establish reliable data flows
  • Governance Implementation — Document standards, train admins, establish change control
  •  

Timeline: 2–8 weeks depending on environment complexity

Investment: Tailored to your scope

 
3

Transition to Digital Factory

Optimisation isn't a one-time fix. Your Jira environment needs ongoing attention as your organisation evolves.

Through Design Industries' Digital Factory, your Jira receives:

  • Continuous Tuning — Regular reviews and proactive improvements
  • New Workflow Development — Adapt to changing business needs
  • Automation Expansion — Build on your automation foundation
  • Governance Maintenance — Keep standards current and enforced

Your optimised Jira stays clean, governed, and built for scale

Optimisation Services

Workflow Design & Automation

Transform manual processes into streamlined automated workflows.

  • Workflow Analysis
  • Automation Development
  • Cross-Project Workflows
  • Approval Workflows
  • SLA Automation

Performance Optimisation

Make Jira fast again.

  • Query Optimisation
  • Dashboard Tuning
  • Index Optimisation
  • Archive Strategy
  • Scaling Assessment

Custom Development

Build what Jira doesn't do out of the box.

  • Custom Apps
  • Integration Development
  • Scripting Solutions
  • Report Development
  • Migration Tools

Configuration Cleanup

Reduce complexity and restore sanity.

  • Scheme Consolidation
  • Field Management
  • Permission Simplification
  • Project Archival
  • Documentation
READY TO TALK?

Book Your Free Platform Discovery

If you're unsure whether the full bundle fits your needs, start with our free Platform Discovery—we'll review your entire environment and recommend the best path forward. If you're ready to explore how Design Industries can optimise your Atlassian investment, let's start with a conversation. 

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Common Optimisation Scenarios

1

"Our Jira is slow and unreliable"

Performance tuning and infrastructure optimisation.

Typical fix: 2–3 weeks.

2

"We have too many projects and nobody can find anything"

Information architecture redesign and consolidation.

Typical fix: 4–6 weeks.

3

"Different teams use Jira completely differently"

Workflow standardisation with team-specific variations.

Typical fix: 3–4 weeks.

4

"We can't get accurate reports"

Data quality cleanup and reporting framework.

Typical fix: 2–4 weeks.

5

"Our integrations keep breaking"

Integration audit and robust reconnection.

Typical fix: 1–3 weeks.

6

"Nobody wants to use Jira anymore"

User experience improvement and adoption program.

Typical fix: 4–8 weeks.

Why Design Industries?

Formula One precision meets championship-level Jira expertise

 

15+ Years of Jira Expertise

We've optimised Jira environments from startup to enterprise scale, including instances supporting 7,000+ users.

  • Seen It All: No configuration mess surprises us anymore
  • Proven Patterns: Solutions refined across hundreds of engagements
  • Scaling Experience: Helped organisations grow from hundreds to thousands of users

Formula One Precision

Like a championship pit crew, we achieve results through systematic process.

  • Minimal Disruption: Optimise without stopping the work
  • Measured Improvement: Before/after metrics for every change
  • Knowledge Transfer: Your team understands what we did and why

The key to using Jira successfully is engaging Atlassian Solution Partners, Design Industries

Every team has their own unique processes – DI’s experts will spend time with you to understand these and create Jira workflows that optimise productivity, increase collaboration and reduce project timeframes.

 

Key 1

Procure the right Jira licensing package for your needs

Need a clearer picture of your Atlassian licensing set-up? Worried your team don’t have the tools they need? We can help!


Key 2

Install Jira with best-practice configuration sets and workflows

You stay in the driver’s seat while we build an Atlassian system to propel you to greater productivity, profitability and efficiency using the power of Agile.

 

Learn more about best configuration practices   >


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AI Summaries and Smart Links

Get instant previews and seamless onboarding in Confluence, with smart links that keep all your tools connected—so you stay focused, not searching.


Key 4

Train your team on foundation skills and insider secrets

You’ve got an amazing productivity platform – now your staff need to be trained to the highest standard to use it to its full potential. We can also provide your teams with ongoing support and continual improvement to maximise your productivity and ROI.

 

Learn more about our training services   >


Frequently Asked Questions

Can’t find what you need? Check out our FAQ or go to our Support Center or Contact us.

How long does a typical Jira optimisation take?
It depends on your environment's complexity. Simple performance tuning can be done in 2–3 weeks. Comprehensive restructuring of workflows and schemes typically takes 4–8 weeks. We'll give you a clear timeline after Platform Discovery.
Will optimisation disrupt our teams?
We design our approach to minimise disruption. Most changes happen behind the scenes or during low-usage periods. When user-facing changes are needed, we plan transitions carefully and provide appropriate training.
Do we need to stop using Jira during the optimisation?
No. We work on a live system, making changes incrementally. Critical changes are planned for minimal-impact windows. Your teams keep working throughout the engagement.
What if we have custom scripts and automations?
We audit all existing customisations as part of Platform Discovery. Custom scripts, ScriptRunner configurations, and automation rules are documented, evaluated, and either preserved, improved, or replaced with better solutions.
Can you help with Jira Cloud vs Data Center decisions?
Absolutely. If you're considering a platform change, we can assess your current environment and provide recommendations. Many optimisations also help prepare for future migration.
How do I get started?
Book a free Platform Discovery. We'll assess your Jira environment, identify priority improvements, and provide a clear roadmap with timeline and investment. No obligation.

Getting Started

At Design Industries, we adopt systematic precision and speed of F1 teams, where every detail matters. Like in Formula One, we apply strict accuracy and fast iteration to our implementations. Each tweak counts, and every day offers a chance to improve.

 

Step 1:

Platform Discovery (Free, 45 minutes)

We assess your current Jira environment and identify priority optimisations.

Step 2:

Optimisation Proposal (48 hours) 

Receive a prioritised improvement plan with timeline and investment.

Step 3:

Optimisation Delivery (2 - 8 weeks)

Systematic execution with minimal disruption to ongoing work.

Step 4:

What's Next (Ongoing)  

Transition to Digital Factory for ongoing optimisation, or operate with your improved foundation.

What our Customers say about us

swisse-logo

Design Industries are dynamic and great at tailoring Atlassian. We've worked with them for years; I'm always confident they can support our development with enthusiasm, professionalism and benchmark support."

 

Matt Lecchi
Global IT Operations Manager,
Swisse Wellness
cLEMNGER 2

“Michael and the Design Industries team have done an incredible job managing the scope and stand-up of our Atlassian instance.
The rigour and detail in their process and documentation is incredible.”

 

Dave Keating
Chief Operating Officer,
Clemenger BBDO
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“We reduced a number of tools across regions that caused miscommunication and inefficiency, bringing everyone into a single platform. By using the DI Configuration Patterns, we rapidly scaled Atlassian from 500 to 7,000 users, at the bare minimum doubling the efficiency of our teams, who are working on corer bank payment systems such as our .com."

 

Paul Anastasopoulos
Platform Manager, ANZ

Join the many companies and government businesses of the we’ve helped become more efficient

 

Australian Bureau of Statistics afterpay ANZ Australia Post Victoria Police Berry Street
Australian Bureau of Statistics afterpay ANZ Australia Post Victoria Police Berry Street

Other Services

Not the right service for you? How about these other ones. As certified experts and a Solution Partner, we streamline workflows, unite teams, and drive agility across organizations.

Strategy and Implementation

Digital Factory

Jira optimisation is just the start. Digital Factory provides ongoing tuning, automation expansion, and governance as your needs evolve.

 

Partner with Digital Factory  >
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AI Fast Start

Activate Atlassian Intelligence to supercharge your optimised Jira with AI-powered search, summaries, and automation.

 

Start AI Fast Start   >
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Confluence Consulting

Connect your optimised Jira to a well-structured knowledge base for complete work management.

 

Learn About Confluence   >
READY TO OPTIMISE YOUR JIRA?

Let's Talk About Your Jira Environment 

Whether your Jira is slow, complex, or just not delivering value, our Melbourne-based team is ready to help.

No obligation. No sales pressure. Just a straightforward conversation about what's possible.