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Atlassian training

Build team capability with Atlassian training

Design Industries transforms teams from Melbourne to enterprises nationwide, from Atlassian users into Atlassian experts. We deliver practical, hands-on training tailored to your workflows, your projects, and your business outcomes.

The training opportunity

Your Atlassian investment delivers its full value when your teams know how to use it effectively.

Training tailored to your environment turns everyday users into confident practitioners. Teams that understand the platform work with your processes rather than around them, adopt the features that matter, and make a well-configured platform the way work gets done.

Design Industries delivers training that sticks: practical, relevant, and focused on your actual workflows and business outcomes.

How we deliver training

Standalone training

For organisations wanting targeted upskilling without a broader engagement.

Custom Curriculum: Training built around your specific Atlassian configuration
Practical Focus: Real exercises using your projects and workflows
Flexible Delivery: On-site, remote, or hybrid to suit your teams
All Skill Levels: From new users to advanced administrators

Best for: Organisations with a specific training need or new team onboarding.

Digital Factory training (Pillar 3)

For organisations wanting ongoing capability development as part of a managed service partnership.

Continuous Enablement: Regular training sessions as your platform evolves
New Feature Adoption: First access to training on Atlassian's latest capabilities
Role-Based Programs: Tailored paths for users, project leads, and administrators
Champion Development: Build internal Atlassian experts who can train others

Best for: Organisations wanting sustained capability growth alongside platform evolution. Learn more about Digital Factory

Training programmes

End users

End user training

Build confidence and productivity for everyday Atlassian users.

Jira Fundamentals: Creating issues, managing boards, understanding workflows
Confluence Essentials: Creating pages, collaborating, finding information
JSM for Agents: Handling requests, managing queues, meeting SLAs
Best Practice Habits: Working efficiently, avoiding common mistakes
Format2-4 hour sessions
DeliveryRemote or on-site
GroupUp to 20
Team leads

Project lead and team lead training

Equip team leaders to manage work effectively in Atlassian.

Board Management: Configuring and optimising Agile boards
Reporting & Dashboards: Building insights that drive decisions
Workflow Optimisation: Designing processes that work for your team
Cross-Team Collaboration: Managing dependencies and handoffs
FormatHalf-day workshops
DeliveryRemote or on-site
GroupUp to 15
Administrators

Administrator training

Develop internal expertise to manage and evolve your Atlassian platform.

Platform Administration: User management, permissions, security
Workflow Configuration: Building and modifying workflows
Automation Rules: Creating and troubleshooting automation
App Management: Installing, configuring, and maintaining apps
Atlassian Intelligence: Configuring and optimising AI features
FormatFull-day intensive
DeliveryRemote or on-site
GroupUp to 10
Champions

Champion programme

Build a network of internal Atlassian experts who can support and train others.

Train-the-Trainer: Techniques for effective knowledge transfer
Advanced Configuration: Deep-dive into platform capabilities
Troubleshooting Skills: Diagnosing and resolving common issues
Change Management: Leading adoption and driving engagement
FormatMulti-session program
DeliveryBlended delivery
GroupSelected champions

Training approach

Step 01 · Trainers

Training by enthusiasts

Our trainers are practitioners who use Atlassian daily. They bring real-world experience, practical examples, and genuine enthusiasm to every session.

Step 02 · Sessions

Interactive remote learning

Live, interactive sessions, not pre-recorded videos. Q&A, breakout exercises, and hands-on practice ensure knowledge sticks.

Step 03 · Curriculum

Tailored for your environment

We train on YOUR Atlassian configuration, with YOUR workflows and YOUR projects. No generic examples that don't apply.

Step 04 · Follow-up

Reinforcement and follow-up

Training doesn't end when the session does. We provide reference materials, follow-up Q&A, and refresher options.

Getting started

Your team's capability is your platform's ceiling. Tell us where the gaps are and we'll design a training programme built around your environment, your workflows, and your people.

  1. 01
    Assess

    Training assessment

    Tell us about your teams and goals. We'll recommend the right training approach, standalone sessions or an ongoing program.

  2. 02
    Design

    Custom curriculum

    We design training around your specific Atlassian environment, workflows, and skill gaps.

  3. 03
    Deliver

    Delivery and reinforcement

    Interactive training sessions followed by reference materials and optional follow-up support.

Why Design Industries?

Atlassian Solution Partner

We're accredited partners who work with Atlassian daily. Our trainers understand not just how features work, but why they exist and how to use them effectively.

25 years combined experience

We've trained teams from 10 to 7,000+ users across government, finance, healthcare, and enterprise. We know what works and what doesn't.

Practical, not theoretical

Every training session focuses on practical application. Your teams leave with skills they can use immediately, not just concepts they'll forget.

The Sundown Rule

All training enquiries receive same-day acknowledgement. We're responsive because we know your timelines matter.

What our customers say about us

Design Industries are dynamic and great at tailoring Atlassian. We've worked with them for years; I'm always confident they can support our development with enthusiasm, professionalism and benchmark support.
Matt Lecchi
Global IT Operations Manager, Swisse Wellness
Michael and the Design Industries team have done an incredible job managing the scope and stand-up of our Atlassian instance. The rigour and detail in their process and documentation is incredible.
Dave Keating
Chief Operating Officer, Clemenger BBDO
We reduced a number of tools across regions that caused miscommunication and inefficiency, bringing everyone into a single platform. By using the DI Configuration Patterns, we rapidly scaled Atlassian from 500 to 7,000 users, at the bare minimum doubling the efficiency of our teams, who are working on core bank payment systems such as our .com.
Paul Anastasopoulos
Platform Manager, ANZ

Our clients

Let's talk about your training needs

Whether you're onboarding new users, developing administrators, or building a champion network, our team is ready to help.

Training enquiry

Talk to our team

No obligation. No sales pressure. Just a straightforward conversation about what you need.

Same-day acknowledgement, our Sundown Rule
Custom curriculum for your environment
Standalone sessions or an ongoing programme