ATLASSIAN TRAINING SERVICES

Atlassian Training: Build Team Capability

Design Industries transforms teams from Melbourne to enterprises nationwide—from Atlassian users into Atlassian experts. We deliver practical, hands-on training tailored to your workflows, your projects, and your business outcomes.

 

✓ Atlassian Solution Partner
✓ 15+ Years Experience
✓ Melbourne HQ, Nationwide Service
✓ Custom Curriculum for Your Environment
Atlassian Training

The Training Challenge

Your Atlassian investment only delivers value when your teams know how to use it effectively.

Generic training wastes time on features you'll never use. Untrained teams create workarounds that undermine your processes. And without proper enablement, even the best-configured platform becomes shelfware.

 

Design Industries delivers training that sticks—practical, relevant, and focused on your actual workflows and business outcomes.

The Training Challenge Untrained team create workaround-1

How We Deliver Training

 

Standalone Training

For organisations wanting targeted upskilling without a broader engagement.

  • Custom Curriculum: Training built around your specific Atlassian configuration
  • Practical Focus: Real exercises using your projects and workflows
  • Flexible Delivery: On-site, remote, or hybrid to suit your teams
  • All Skill Levels: From new users to advanced administrators

Best for: Organisations with a specific training need or new team onboarding.

 

Digital Factory Training (Pillar 3)

For organisations wanting ongoing capability development as part of a managed service partnership.

  • Continuous Enablement: Regular training sessions as your platform evolves
  • New Feature Adoption: First access to training on Atlassian's latest capabilities
  • Role-Based Programs: Tailored paths for users, project leads, and administrators
  • Champion Development: Build internal Atlassian experts who can train others

Best for: Organisations wanting sustained capability growth alongside platform evolution. Learn more about Digital Factory →

Training Programs

End User Training

Build confidence and productivity for everyday Atlassian users.

  • • Jira Fundamentals — Creating issues, managing boards, understanding workflows
  • • Confluence Essentials — Creating pages, collaborating, finding information
  • • JSM for Agents — Handling requests, managing queues, meeting SLAs
  • • Best Practice Habits — Working efficiently, avoiding common mistakes

Format: 2-4 hour sessions | Remote or on-site | Groups up to 20

Project Lead & Team Lead Training

Equip team leaders to manage work effectively in Atlassian.

  • • Board Management — Configuring and optimising Agile boards
  • • Reporting & Dashboards — Building insights that drive decisions
  • • Workflow Optimisation — Designing processes that work for your team
  • • Cross-Team Collaboration — Managing dependencies and handoffs

Format: Half-day workshops | Remote or on-site | Groups up to 15

Administrator Training

Develop internal expertise to manage and evolve your Atlassian platform.

  • • Platform Administration — User management, permissions, security
  • • Workflow Configuration — Building and modifying workflows
  • • Automation Rules — Creating and troubleshooting automation
  • • App Management — Installing, configuring, and maintaining apps
  • • Atlassian Intelligence — Configuring and optimising AI features

Format: Full-day intensive | Remote or on-site | Groups up to 10

Champion Program

Build a network of internal Atlassian experts who can support and train others.

  • • Train-the-Trainer — Techniques for effective knowledge transfer
  • • Advanced Configuration — Deep-dive into platform capabilities
  • • Troubleshooting Skills — Diagnosing and resolving common issues
  • • Change Management — Leading adoption and driving engagement

Format: Multi-session program | Blended delivery | Selected champions

Training Approach

Training by Enthusiasts

Our trainers are practitioners who use Atlassian daily. They bring real-world experience, practical examples, and genuine enthusiasm to every session.

Interactive Remote Learning

Live, interactive sessions—not pre-recorded videos. Q&A, breakout exercises, and hands-on practice ensure knowledge sticks.

 

Tailored for Your Environment

We train on YOUR Atlassian configuration, with YOUR workflows and YOUR projects. No generic examples that don't apply.

 

Reinforcement & Follow-Up

Training doesn't end when the session does. We provide reference materials, follow-up Q&A, and refresher options.

Getting Started

At Design Industries, we adopt systematic precision and speed of F1 teams, where every detail matters. Like in Formula One, we apply strict accuracy and fast iteration to our implementations. Each tweak counts, and every day offers a chance to improve.

 

Step 1:

Training Assessment

Tell us about your teams and goals. We'll recommend the right training approach—standalone sessions or an ongoing program.

Step 2:

Custom Curriculum 

We design training around your specific Atlassian environment, workflows, and skill gaps.

Step 3:

Delivery & Reinforcement

Interactive training sessions followed by reference materials and optional follow-up support.

Why Design Industries?

Atlassian Solution Partner

We're accredited partners who work with Atlassian daily. Our trainers understand not just how features work, but why they exist and how to use them effectively.

15+ Years Experience

We've trained teams from 10 to 7,000+ users across government, finance, healthcare, and enterprise. We know what works and what doesn't.

Practical, Not Theoretical

Every training session focuses on practical application. Your teams leave with skills they can use immediately—not just concepts they'll forget.

The Sundown Rule

All training enquiries receive same-day acknowledgement. We're responsive because we know your timelines matter.

What our Customers say about us

swisse-logo

“Design Industries are dynamic and great at tailoring Atlassian. We've worked with them for years; I'm always confident they can support our development with enthusiasm, professionalism and benchmark support."

 

Matt Lecchi
Global IT Operations Manager,
Swisse Wellness
cLEMNGER 2

“Michael and the Design Industries team have done an incredible job managing the scope and stand-up of our Atlassian instance.
The rigour and detail in their process and documentation is incredible.”

 

Dave Keating
Chief Operating Officer,
Clemenger BBDO
Frame 231

“We reduced a number of tools across regions that caused miscommunication and inefficiency, bringing everyone into a single platform. By using the DI Configuration Patterns, we rapidly scaled Atlassian from 500 to 7,000 users, at the bare minimum doubling the efficiency of our teams, who are working on corer bank payment systems such as our .com."

 

Paul Anastasopoulos
Platform Manager, ANZ

Join the many companies and government businesses of the we’ve helped become more efficient

 

Australian Bureau of Statistics afterpay ANZ Australia Post Victoria Police Berry Street
Australian Bureau of Statistics afterpay ANZ Australia Post Victoria Police Berry Street

Other Services

Not the right service for you? How about these other ones. As certified experts and an Solution Partner, we streamline workflows, unite teams, and drive agility across organizations.

Strategy and Implementation

Digital Factory

Comprehensive managed services including ongoing training as your platform evolves.

 

Partner with Digital Factory  >
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Atlassian Implementation

Combine new implementations with training to ensure teams are productive from day one.

 

Learn About Implementation   >
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Atlassian Support

Trained teams still need expert backup. Support covers what training can't.

 

Explore Support Options   >
READY TO BUILD TEAM CAPABILITY?

Let's Talk About Your Training Needs

Whether you're onboarding new users, developing administrators, or building a champion network, our team is ready to help.

No obligation. No sales pressure. Just a straightforward conversation about what you need.