CUSTOM AI TEAMMATES FOR YOUR ORGANISATION

Rovo Agent Development: Purpose-Built AI That Understands Your Business

Design Industries extends Atlassian Intelligence nationwide—with custom Rovo agents tailored to your unique workflows and business processes. We build specialised AI teammates that automate complex tasks, surface institutional knowledge, and accelerate team productivity.

 

Atlassian Solution Partner

15+ Years Experience

Melbourne HQ, Nationwide Service

Rovo Early Access Partner

Rovo Agent Development Purpose built AI-3

The Challenge

Your teams are drowning in repetitive tasks. Knowledge is scattered across Confluence, Jira, and connected tools. New team members take months to get up to speed. Critical decisions wait while people search for information they know exists somewhere.

 

Atlassian's Rovo platform offers powerful AI capabilities out of the box — but generic agents only solve generic problems. Your organisation has unique workflows, terminology, and processes that require custom AI solutions.

 

The difference is specialisation. Custom Rovo agents understand your business context, follow your processes, and integrate with your specific toolchain.

Custom Rovo agents understand your business context follow your processes and integrate with your specific toolchain-3

What Are Rovo Agents?

Rovo agents are AI teammates that work alongside your people within Atlassian products. Unlike basic chatbots, Rovo agents:

 

Understand Context

Access the Teamwork Graph to see connections across Jira, Confluence, and integrated tools

Take Action

Create issues, update pages, send notifications, and trigger workflows

Learn Your Business

Trained on your documentation, processes, and institutional knowledge

Work Where You Work

Available in Jira, Confluence, Slack, and Microsoft Teams

 

The result: AI teammates that actually understand your organisation and can help with real work, not just answer generic questions.

How It Works

1

AI Discovery Session (Free)

Every Rovo engagement starts with understanding your AI opportunity.

  • Use Case Identification — Where are your teams losing time to repetitive tasks?
  • Knowledge Assessment — What information sources would power your agents?
  • Integration Mapping — Which tools need to connect to your AI ecosystem?
  • Quick Win Selection — What can we deploy first to demonstrate value?

No obligation. No sales pitch. Just an honest assessment of your AI opportunity.

Outcome: A prioritised list of agent opportunities with estimated impact and implementation approach.

2

Agent Development

Our systematic development methodology delivers production-ready agents:

 

Phase What Happens Duration

Design

Define agent purpose, capabilities, guardrails, and success metrics

1–2 days

Build

Configure agent in Rovo Studio with custom instructions and integrations

2–3 days

Test

Validate agent behaviour, edge cases, and guardrail compliance

1–2 days

Deploy

Roll out to pilot users with monitoring and feedback loops

1 day

Optimise

Refine based on real-world usage and expand to broader audience

Ongoing

Typical Timeline: First agent live within 2 weeks. Additional agents follow faster as patterns emerge.

3

Transition to Digital Factory

Rovo agents aren't "set and forget." They need ongoing refinement as your organisation evolves.

Through Design Industries' Digital Factory, your Rovo agents receive:

  • Continuous Optimisation — Regular refinement based on usage patterns and feedback
  • New Agent Development — Expand your AI teammate roster as opportunities emerge
  • Guardrail Updates — Keep agents aligned with evolving policies and compliance requirements
  • Knowledge Maintenance — Ensure agents stay current as your documentation evolves

Getting Started

At Design Industries, we adopt systematic precision and speed of F1 teams, where every detail matters. Like in Formula One, we apply strict accuracy and fast iteration to our implementations. Each tweak counts, and every day offers a chance to improve.

 

Step 1:

AI Discovery Session (Free, 45 minutes)

We assess your AI opportunity, identify high-value use cases, and map your implementation pathway.

Step 2:

Agent Proposal (48 hours) 

Receive a detailed proposal with recommended agents, timeline, and investment.

Step 3:

Development & Deployment (2–4 weeks)

First agents live and delivering value. Your team trained to maintain and extend.

Step 4:

What's Next (Ongoing)  

Expand your agent roster through ongoing Digital Factory partnership or additional projects.

Agent Categories

Knowledge Discovery Agents

Surface institutional knowledge instantly.

 

Policy Finder

Instantly locate HR policies, compliance requirements, and procedures

Onboarding Guide

Help new team members navigate systems, find resources, and understand processes

Technical Documentation

Find API docs, architecture decisions, and runbooks across scattered sources

Meeting Summariser

Extract action items, decisions, and key points from meeting notes

Workflow Automation Agents

Eliminate repetitive manual tasks.

 

Issue Triage

Automatically categorise, prioritise, and route incoming service requests

Sprint Planning Assistant

Analyse backlog, suggest sprint scope, identify blockers

Release Notes Generator

Compile release notes from completed Jira issues

Status Report Builder

Generate project updates from Jira data and team activity

Decision Support Agents

Accelerate informed decision-making.

 

Competitive Intelligence

Synthesise market research and competitor information on demand

Risk Assessor

Evaluate project risks based on historical patterns and current data

Resource Planner

Analyse team capacity, skills, and availability for project staffing

Budget Analyst

Track spending, forecast costs, and flag variances

Custom Agents

Purpose-built for your unique requirements.

Every organisation has processes that don't fit standard categories. We build agents tailored to your specific:

  • Industry regulations and compliance requirements
  • Internal terminology and classification systems
  • Proprietary methodologies and frameworks
  • Legacy system integrations

Investment Options

Standalone Agent Development

For organisations wanting specific agents without broader AI enablement.

Scope: Design, build, test, and deploy custom agents

Timeline: Varies based on complexity — from days for simple agents to weeks for complex multi-integration builds

 

Includes: Agent design workshop, development, testing, deployment, and 30 days post-launch support.

AI Fast Start with Custom Agents

Comprehensive AI enablement including custom agent development.

Scope: Full Rovo activation plus 2–3 custom agents

Timeline: 2–3 weeks

Effort: 20 hours

Includes: Rovo configuration, AI Prompt Library, custom agents, training, and governance framework.

Learn more about AI Fast Start →

Digital Factory Partnership

Ongoing agent development and optimisation as part of managed services.

Scope: Continuous agent development, refinement, and support

Timeline: Ongoing partnership

Includes: New agent development, ongoing optimisation, knowledge maintenance, and expanded use cases.

Partner with Digital Factory →
READY TO TALK?

Book Your Free Platform Discovery

You've seen what we do. If you're ready to explore how Design Industries can optimise your Atlassian investment, let's start with a conversation. No obligation. No sales pressure. Just a straightforward conversation about your Atlassian environment.

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Why Design Industries?

First-Mover Expertise

We've been building with Rovo since early access. Our team has deployed agents across government, financial services, healthcare, and professional services — learning what works and what doesn't.

  • Proven Patterns — Battle-tested agent architectures refined across multiple deployments
  • Guardrail Library — Pre-built safety controls for common use cases
  • Integration Experience — Deep expertise connecting Rovo to enterprise systems

Systematic Approach

Like everything we do, our Rovo development follows Formula One precision methodology.

  • AI Foundry Framework — Systematic development, testing, and deployment processes
  • Agent Registry — Centralised tracking and governance for all deployed agents
  • Quality Assurance — Rigorous testing against edge cases and guardrail compliance

Knowledge Transfer

We don't create dependency. Every engagement includes training for your team to maintain and extend your agent ecosystem.

  • Rovo Studio Training — Your team learns to build and modify agents
  • Prompt Engineering — Best practices for agent instructions and responses
  • Governance Framework — Policies and processes for managing AI deployment

The key to using Rovo successfully is engaging Atlassian Solution Partners, Design Industries

DI works with you to ensure Rovo aligns with your unique workflows.

 

Key 1

Procure the right Rovo licensing package for your needs

Need a clearer picture of your Atlassian licensing set-up? Worried your team don’t have the tools they need? We can help!

Key 2

Install Rovo with best-practice automations

You stay in the driver’s seat while we build an Atlassian system to propel you to greater productivity, profitability and efficiency using the power of AI.

 

Learn more about best configuration practices   >


Key 3

Secure hosting & user access

Enforce policies, roles, and compliance through Atlassian Guard.

 

Learn more about our Service >


Key 4

Train your team on foundation skills and insider secrets

You’ve got an amazing productivity platform – now your staff need to be trained to the highest standard to use it to its full potential. We can also provide your teams with ongoing support and continual improvement to maximise your productivity and ROI.

 

Learn more about our training services   >


Frequently Asked Questions

Can’t find what you need? Check out our FAQ or go to our Support Center or Contact us.

How long does it take to build a custom Rovo agent?

Most agents go from concept to production in 1–2 weeks. Simple agents can be faster; complex agents with multiple integrations may take longer. After the first agent, subsequent builds are typically quicker as we establish patterns.

Do we need Atlassian Intelligence enabled first?
Yes. Rovo agents run on the Atlassian Intelligence platform. If you haven't activated AI yet, we can help with that through AI Fast Start — or handle both together.
What's the difference between Rovo agents and Rovo Dev?
Rovo agents are AI teammates for end users — they help with workflows, knowledge discovery, and task automation. Rovo Dev embeds AI into developer tooling and CI/CD pipelines. Different audiences, different use cases.
What if an agent doesn't work as expected?
That's why we include testing and optimisation phases. Agents are refined based on real usage. Through Digital Factory, we continuously improve agent behaviour based on feedback and changing needs.
Can agents access our confidential information safely?
Agents respect your existing Confluence and Jira permissions. They only access what users can already see. We also configure guardrails to prevent agents from sharing sensitive information inappropriately.
How do I get started?
Book a free AI Discovery Session. We'll identify your highest-value agent opportunities and map implementation. No obligation.

What our Customers say about us

swisse-logo

Design Industries are dynamic and great at tailoring Atlassian. We've worked with them for years; I'm always confident they can support our development with enthusiasm, professionalism and benchmark support."

 

Matt Lecchi
Global IT Operations Manager,
Swisse Wellness
cLEMNGER 2

“Michael and the Design Industries team have done an incredible job managing the scope and stand-up of our Atlassian instance.
The rigour and detail in their process and documentation is incredible.”

 

Dave Keating
Chief Operating Officer,
Clemenger BBDO
Frame 231

“We reduced a number of tools across regions that caused miscommunication and inefficiency, bringing everyone into a single platform. By using the DI Configuration Patterns, we rapidly scaled Atlassian from 500 to 7,000 users, at the bare minimum doubling the efficiency of our teams, who are working on corer bank payment systems such as our .com."

 

Paul Anastasopoulos
Platform Manager, ANZ

Join the many companies and government businesses of the we’ve helped become more efficient

 

Australian Bureau of Statistics afterpay ANZ Australia Post Victoria Police Berry Street
Australian Bureau of Statistics afterpay ANZ Australia Post Victoria Police Berry Street

Other Services

Not the right service for you? How about these other ones. As certified experts and a Solution Partner, we streamline workflows, unite teams, and drive agility across organizations.

Strategy and Implementation

Digital Factory

Custom agents need ongoing refinement. Digital Factory provides continuous optimisation, new agent development, and knowledge maintenance.

 

Partner with Digital Factory   >
Atlassian Cloud Migration Support

AI Fast Start

Get comprehensive AI enablement including Rovo configuration, prompt libraries, and governance — plus custom agents.

 

Explore AI Fast Start    >
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Confluence Consulting

Agents are only as good as their knowledge sources. A well-structured Confluence powers smarter, more accurate agents.

 

Learn About Confluence   >
READY TO BUILD YOUR AI TEAMMATES?

Let's Talk About Your AI Opportunity

Whether you're exploring AI for the first time or ready to expand your agent roster, our Melbourne-based team is ready to help.

No obligation. No sales pressure. Just a straightforward conversation about what's possible.