Contact Us

For general inquiries, give us a call to speak with an expert, or fill out the form, and we’ll get back to you promptly.

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1300 73 63 63

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Level 1, 678 Victoria St,
Richmond VIC 3121

Customer Support

Are you a pre-existing customer? Use the Design Industries Service desk below for more tailored support.

Send us a message

Digital Factory Service Desk

Pre-existing customer? Let us know how we can help your business!

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General Support

To deliver responsive, day-to-day support for minor incidents and user issues, allowing your admins to focus on higher-value work while ensuring your Atlassian environment runs smoothly. 

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Licensing Request

To provide fast, expert assistance with all Atlassian licensing needs, helping you request trials, get pricing, and manage licenses efficiently, with no service fees from Design Industries unless you purchase a license.
 

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Continuous Improvement Request

To drive ongoing enhancements and strategic changes that evolve your Atlassian environment, supporting innovation and business growth. Ensure your Atlassian tools continually adapt to your needs.