Contact us.
For general enquiries, call us to speak with an expert, or send a message and we will get back to you promptly.
Already partnered with Design Industries? Use our service desk below for tailored support across general queries, licensing, and continuous improvement requests.
Jump to Service Desk ↓Digital Factory Service Desk.
Pre-existing customer? Choose the right channel for fast, focused support across general queries, licensing, and continuous improvement requests.
General Support
Responsive day-to-day support for incidents and user issues. Your admins stay focused on higher-value work while we keep your Atlassian environment running.
Licensing Request
Fast, expert assistance with all Atlassian licensing needs. Request trials, get pricing, and manage licences efficiently. No service fees from Design Industries unless you purchase a licence.
Continuous Improvement
Ongoing enhancements and strategic changes that evolve your Atlassian environment. Built to keep your platform aligned with your goals as your business grows.
All three channels are part of the Design Industries customer portal. Tickets are triaged within standard SLA, routed to the right specialist.

