Stuck on AI? Start with advice, not a quote.
AI Advisory is a free readiness session and a handful of practitioner tickets from the team that runs Claude, Rovo, Copilot and n8n in production every day. Bring us the thing you're stuck on. We'll fix it, or tell you honestly what it would take.
One AI programme. Start where you are.
Every DI AI engagement runs on the same ladder, and you can step on at any rung. Most teams start with Advisory and move into AI Fast Start once there's a clear case for it.
AI Readiness Assessment
Twelve questions, four dimensions, a scored report in about four minutes. Where you actually stand before anyone talks to you.
AI Advisory START HERE
A readiness session with a DI practitioner, plus five tickets to get unstuck on whatever you're already trying. Free, for qualified teams.
AI Fast Start
One proven process on the platform you already use, whether that's Copilot, Rovo, Claude or a custom build. Guardrails in place, agents built, people using them.
Digital Factory
Our managed partnership. We run and grow your platform with you, so every improvement compounds.
Already a Digital Factory client? Your AI questions go through platform support as usual. AI Advisory is for teams we haven't worked with yet.
Two things. Both free.
Advisory is deliberately small. Enough to prove we can unblock real work, not enough to replace a proper engagement.
AI readiness session
2 hrsA structured working session with a DI practitioner, followed by a one-page readiness summary written for your decision-maker.
- Where you are now: tools, licences and what people are already doing with AI
- What you're trying to achieve, in your words
- Two or three concrete use cases in your own workflow, ranked by value and effort
- What those use cases would take on the platform you already use
- A recommended next step, which may be "do nothing yet"
Advisory tickets
5Five requests, each under an hour of practitioner time, used any time in the 30 days after your session. Raised through our service desk and worked by the people who build this for a living.
- A broken n8n, Zapier or Make workflow that needs a practitioner's eye
- A Claude, Rovo or Copilot "how do I" that the documentation didn't answer
- A prompt, skill or agent you'd like reviewed before it goes near real data
- A vibe-coded build that's stuck and you can't see why
- Whether the tools you already have can do a specific job
We stop, tell you, and quote it before anything is charged. Most of the time that's an AI Fast Start. Sometimes it's a small fix we'll price on its own. Either way, there's no surprise invoice at the end of Advisory.
Things people bring us.
Typical requests, in the words teams use. If yours looks like one of these, you're in the right place.
"Copilot's turned on for everyone and nobody's using it."
The readiness session finds the three workflows where it'll land, and we set up the first one together.
Copilot · adoption"Our Rovo agent answers confidently and wrongly."
Knowledge source scoping and an instruction review. Usually a Confluence permission or a stale space.
Rovo · agent review"I built a Claude project for proposals and it's drifted."
An audit of the project instructions and knowledge files. Often one file is doing the damage.
Claude · project"n8n worked for a month, then silently stopped."
Credential expiry, a rate limit or a changed API shape. We diagnose it and repoint it.
n8n · workflow"Legal wants a policy before we touch any of this."
We walk through what an AI acceptable-use position needs to cover and share our template.
Governance"What would this cost us per month, honestly?"
Licence modelling for your headcount and use case, so the number is real before anyone commits.
LicensingFrom application to next step in 30 days.
Four steps. Like everything we run, built for speed and zero wasted motion.
Apply
Five questions: who you are, what you're running, what you're trying to do, what's in the way and who decides. We confirm whether you're a fit within two business days.
Readiness session
Two hours with a DI practitioner and your decision-maker. You leave with ranked use cases and a one-page summary.
Use your tickets
Raise up to five requests through our service desk. If one needs more than an hour, we stop and quote it before any work.
Day-30 call
What we fixed, what we found and what we'd recommend next. An AI Fast Start quote if there's a case for one. No pressure if there isn't.
Who it's for, and who it isn't.
We qualify every application. Not to be exclusive, but because Advisory only works when there's a real problem and someone who can act on the answer.
| Dimension | A good fit | Probably not yet |
|---|---|---|
| Team | A team of 20 or more, or a smaller team with its own budget authority | A sole operator. The free tiers of Claude or Copilot will serve you better right now |
| Starting point | You've already tried something: a pilot, a workflow, an agent, a stuck build | Nothing started and no owner. Take the readiness assessment first |
| Decision-maker | Someone who can approve a next step will be in the readiness session | Research on behalf of a leader who won't attend |
| Relationship | We haven't worked together before, or you're an Atlassian client not yet on Digital Factory | Existing Digital Factory clients: raise it through platform support |
| Platform | Claude, Rovo, Copilot, n8n, Atlassian, AWS or a custom LLM build | Platforms we don't run ourselves. We'll say so and point you to someone who does |
Advice from people who ship it.
Every answer you get through Advisory comes from someone who built the same thing for DI first.
Agents and skills in our own register
Our team in Melbourne, Manila, Cebu and Pune runs Claude, Rovo, Copilot and MCP-connected agents in daily operations. Advisory draws on that, not on slide decks.
Platform you already use
Atlassian Solution Partner, working across Anthropic, Atlassian and Microsoft. We don't steer you to a platform. We help you get more from the one you have.
Your tools, your tenancy
We work inside your environment with the minimum access a ticket needs: a guest seat, a shared screen or a copy of the workflow.
Surprise invoices
Advisory is free. Anything after it is quoted before you commit, and if a ticket runs long, we stop and ask.
Frequently asked questions
Why is it free?
What counts as "under an hour"?
Can I use all five tickets on one problem?
What happens to unused tickets?
Do you need access to our systems?
We already buy Atlassian licences through DI. Does this apply?
What if the honest answer is "don't do this yet"?
Apply for AI Advisory.
Start with a 30-minute fit call. We review every application personally, and if it's not the right fit we'll say so and suggest where to start instead.
- Reviewed by our Head of Pre-sales, not a bot
- Readiness session booked within a week of approval
- No credit card, no contract, no auto-rollover
- One Advisory engagement per organisation