ATLASSIAN IMPLEMENTATION

Enterprise Deployments in Weeks, Not Months

Design Industries delivers systematic, high-velocity Atlassian implementations from Melbourne to enterprises nationwide. Using our proven methodology refined across 200+ deployments, we eliminate costly delays and deliver measurable results from day one—whether you're rolling out Jira, Confluence, or Jira Service Management.

 

Atlassian Solution Partner
15+ Years Experience
Melbourne HQ, Nationwide Service
200+ Enterprise Implementations
ATLASSIAN IMPLEMENTATION-3

The Implementation Challenge

Most Atlassian implementations underdeliver. Organisations find themselves trapped in months of requirements debates, accumulating technical debt through ad-hoc configuration, and watching budgets blow out from scope creep and consultant dependency.

The result? User resistance, adoption failure, and teams reverting to old tools despite significant investment.

 

The difference is methodology. Our systematic approach—refined across government, finance, healthcare, manufacturing, and professional services—eliminates these risks before they emerge.

Boost productivity & empower happier teams with Agile and Atlassian

How It Works

Three systematic steps from discovery to Digital Factory partnership

 

 
1

Platform Discovery

(Free)

 

Every implementation starts with understanding where you are and where you need to go.

  • Current State Assessment: How are your teams working today? What tools are in play?
  • Requirements Discovery: What does success look like for your organisation?
  • Quick Win Identification: What can we deliver immediately to build momentum?

No obligation. No sales pitch. Just an honest assessment of your implementation pathway.

 

Outcome: A clear implementation roadmap with scope, timeline, and investment.

 
2

Implementation Delivery

(3-24 weeks)

 

Our 6-phase methodology delivers systematic, predictable outcomes through proven frameworks.

  • Discovery & Blueprint
  • Configuration & Setup
  • Testing & Validation
  • Training & Enablement
  • Go-Live & Rollout
  • Handover & Transition

Typical Timelines: Single team (3-4 weeks) • Department (6-10 weeks) • Enterprise (12-24 weeks)

 

Investment: Tailored to your scope and complexity

 
3

Transition to Digital Factory

(Ongoing Partnership)

 

Your new Atlassian environment needs ongoing optimisation, support, and strategic improvements. Digital Factory continues your journey with three integrated pillars:

  • Licensing & Cost Optimisation: Right-size your investment
  • Managed Services & Support: Keep teams productive
  • Strategic Improvements: Continuous platform enhancements

Not ready for ongoing partnership? No problem. All implementations include post-launch support.

 

We've trained your team for self-sufficiency—we're available when you need us.

Implementation Services

Comprehensive Atlassian deployments across your entire toolchain

 

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Jira Implementation

Transform project chaos into systematic delivery with enterprise-grade Jira configurations.

  • Jira Software: Agile teams, DevOps workflows, product development
  • Jira Service Management: IT service desks, HR portals, facilities management
  • Jira Work Management: Business teams, marketing ops, event planning
  • Jira Align: Enterprise portfolio management and OKR tracking
  • Jira Product Discovery: Product roadmapping and prioritisation

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Confluence Implementation

Build your knowledge base with intelligent information architecture and Confluence best practices.

  • Knowledge Base Design: Systematic information architecture that scales
  • Intranet Deployment: Company-wide communication and collaboration hubs
  • Documentation Frameworks: Technical docs, SOPs, process libraries
  • Migration Services: From SharePoint, Google Drive, legacy wikis
  • AI-Powered Discovery: Rovo integration for intelligent knowledge retrieval

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Enterprise Rollouts

Scale from a small pilot to an enterprise-wide rollout with governance frameworks that keep teams in control.

  • Multi-Instance Strategy: Optimal architecture for your scale
  • Phased Rollout Planning: Department-by-department systematic expansion
  • Change Management: Executive sponsorship through frontline adoption
  • Governance Frameworks: Policies, permissions, compliance controls
  • Integration Architecture: Connecting Atlassian to your enterprise stack

Getting Started

Four simple steps from discovery to productive teams

 

Step 1:

Platform Discovery

(Free 45 minutes)

We assess your current state, understand your requirements, and identify your implementation pathway. No obligation.

Step 2:

Implementation Proposal

(48 hours) 

Receive a detailed proposal with scope, timeline, methodology, and investment tailored to your organisation.

Step 3:

Implementation Delivery

(3-24 weeks)

Systematic execution through all six phases. Your teams are productive before the quarter ends.

Step 4:

What's Next?

(Ongoing) 

Transition to Digital Factory for ongoing optimisation, or operate independently with the foundation we've built.

READY TO TALK?

Book Your Free Platform Discovery

You've seen what we do. If you're ready to explore how Design Industries can optimise your Atlassian investment, let's start with a conversation. No obligation. No sales pressure. Just a straightforward conversation about your Atlassian environment.

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Industry Expertise

Our methodology adapts to your sector's specific requirements

 

Support and Operations

Financial Services & Banking

  • Regulatory compliance, security requirements, audit trails.
  • Clients include ANZ Banking Group.
Improve

Government & Public Sector

  • Complex approvals, transparency, citizen service delivery.
  • Clients include Australian Bureau of Statistics, Service Victoria, WorkSafe Victoria.
Effective Software Licensing

Manufacturing & Industrial

  • Operational efficiency, quality management, supply chain coordination.
  • Clients include Costa Group.
Support and Operations

Professional Services     

  • Client delivery, resource management, knowledge capture.
  • Clients include Clemenger BBDO, Swisse Wellness.

What our Customers say about us

swisse-logo

Design Industries are dynamic and great at tailoring Atlassian. We've worked with them for years; I'm always confident they can support our development with enthusiasm, professionalism and benchmark support."

 

Matt Lecchi
Global IT Operations Manager,
Swisse Wellness
cLEMNGER 2

“Michael and the Design Industries team have done an incredible job managing the scope and stand-up of our Atlassian instance.
The rigour and detail in their process and documentation is incredible.”

 

Dave Keating
Chief Operating Officer,
Clemenger BBDO
Frame 231

“We reduced a number of tools across regions that caused miscommunication and inefficiency, bringing everyone into a single platform. By using the DI Configuration Patterns, we rapidly scaled Atlassian from 500 to 7,000 users, at the bare minimum doubling the efficiency of out teams, who are working on corer bank payment systems such as our .com."

 

Paul Anastasopoulos
Platform Manager, ANZ

Join the many companies and government businesses of the we’ve helped become more efficient

 

Australian Bureau of Statistics afterpay ANZ Australia Post Victoria Police Berry Street
Australian Bureau of Statistics afterpay ANZ Australia Post Victoria Police Berry Street

Why Design Industries?

Formula One precision methodology meets long-term partnership focus

 

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Formula One Precision Methodology

Like a championship F1 team, we achieve excellence through systematic precision and rapid iteration.

  • Proven Patterns: Battle-tested configurations refined across 200+ implementations
  • Rapid Delivery: Enterprise deployments in weeks, not months
  • Zero Technical Debt: Clean, governed configurations from day one
  • Knowledge Transfer: Your team owns the platform, not us

"Every optimisation matters. Every day counts. Excellence is systematic, not accidental."

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Long-Term Partnership Focus

We're not here to deliver a project and disappear. Our goal is your self-sufficiency, with ongoing support available when you need it.

  • Sundown Rule: All enquiries receive same-day response
  • Knowledge Transfer: Comprehensive training and documentation included
  • Digital Factory Pathway: Seamless transition to ongoing managed services
  • Melbourne HQ: Australian-based team serving clients nationwide

"We build partnerships, not dependencies. Your success is measured by your team's capability."

Frequently Asked Questions

Can’t find what you need? Check out our FAQ or go to our Support Center or Contact us.

Do you quote fixed price or time and materials?
Both, depending on your situation. Well-defined scopes suit fixed price. Evolving requirements or discovery-heavy projects often work better as time and materials. We'll recommend the right approach during your Platform Discovery.
How do you handle scope changes mid-implementation?
Flexibly. If you've engaged us for a bucket of hours, we prioritise the highest-value items and adapt as needs emerge. For fixed-scope projects, small changes are absorbed naturally—instead of Option A, we do Option B. Significant additions are handled through a straightforward change request process.
How much time does our team need to commit?
Less than you'd expect. Typically 1–2 days for initial stakeholder sessions, 2–3 days for user testing, and availability for key decisions. We handle the heavy lifting—your team focuses on validation and adoption.
What happens after go-live?
We don't disappear. Post-launch support ensures your teams are productive and issues are resolved quickly. Ideally, your implementation transitions into a Digital Factory partnership for ongoing optimisation, but we're always available to help regardless.
What if the implementation isn't going to plan?
We get the job done. Our methodology is designed to surface issues early, but if challenges emerge, we work through them until you have a successful outcome. Our reputation depends on implementations that deliver value, not projects that technically "finished."
How do I get started?
Book a free Platform Discovery. We'll assess your current state, understand your requirements, and map your implementation pathway with clear scope, timeline, and investment. No obligation.

Services That Work Well Together

Maximise your Atlassian investment with complementary services. As certified experts and an Atlassian Solution Partner, we streamline workflows, unite teams, and drive agility across organizations.

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Digital Factory

Your implementation is just the beginning. Transition to Digital Factory for ongoing licensing optimisation, support, and strategic improvements.

 

Partner with Digital Factory  >

Atlassian Cloud Migration Support

AI Fast Start

Activate Atlassian Intelligence alongside your implementation. Get your teams productive with AI from day one.

 

Explore AI Fast Start  >

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Jira Service Management

Implementing Jira Software? Add JSM to extend service delivery across IT, HR, and facilities.

 

Learn About JSM →

Already Have Atlassian?

If you already have Atlassian but it's not delivering value, Platform Discovery is still the right starting point. We'll assess your current environment and identify optimisation opportunities—whether that's a focused improvement project or an ongoing Digital Factory partnership.