About Design Industries | Atlassian Partner Australia

Our Story

We started Design Industries because we kept seeing the same pattern: organisations investing in powerful Atlassian platforms but not having the specialist support to unlock their full potential. Capable tools underutilised. Teams not yet realising what their environment could do for them. Twenty-plus years later, we're still solving the same problem—just at larger scale.

We've grown from a specialist consultancy into one of Australia's most experienced Atlassian partners. Our clients range from government departments to ASX-listed companies, from 50-person teams to enterprises with thousands of users.

What hasn't changed is how we work. We're methodical. We document everything. We measure outcomes. We don't disappear after implementation—we stay and make sure things actually work.

How We Work

We're Methodical

Every engagement follows patterns we've refined across hundreds of implementations. Not rigid templates—patterns. Proven approaches adapted to your specific situation. This means fewer surprises, faster delivery, and outcomes you can actually measure.

We Stay Involved

Most of our client relationships span years. We don't do "implement and disappear." Our Digital Factory model means we're invested in your platform's long-term success—not just getting it live.

We Transfer Knowledge

We build your capability, not dependency on us. Every engagement includes training and documentation. When your team can handle things independently, we've done our job right.

We're Responsive

Our Sundown Rule: every enquiry gets same-day response. When you need us, we're there.

MEET YOUR PIT CREW

Leadership: Michael Dockery

Chief Strategist

Michael founded Design Industries with a simple premise: Atlassian implementations should actually work. Twenty years in, he's still hands-on with key client relationships, still involved in complex implementations, still pushing the team to find better ways of doing things.

His approach combines technical depth with commercial pragmatism—understanding that platforms need to deliver business outcomes, not just tick technical boxes. Before Atlassian dominated the market, Michael was already helping organisations figure out how to collaborate better. That perspective—understanding what these tools are actually for—shapes how Design Industries approaches every engagement.

The Team

We're a 25-person team based in Melbourne. Certified Atlassian specialists, project managers, technical consultants, and support engineers. Most of us have been here for years—we don't have the churn you see at larger consultancies.

This matters because continuity matters. When you call us, you get people who know your environment, understand your history, and remember the decisions you made two years ago.

Our approach to hiring: We look for people who are curious, methodical, and actually care about outcomes. Technical skills can be taught. Attitude can't.

Industries We Serve

Design Industries has delivered Atlassian implementations across:

Industry	Example Clients	What We've Helped With
Financial Services	ANZ, Latitude Financial	Platform scaling, compliance, governance frameworks
Government	Service Victoria, ABS	Cloud migration, security hardening, enterprise deployment
Healthcare	Aurora Healthcare	Process automation, reporting, service desk
Agriculture	Costa Group	Rapid deployment, ongoing managed services
Professional Services	Clemenger BBDO, Hall & Wilcox	Knowledge management, collaboration, documentation
Technology	Various	DevOps pipelines, CI/CD, platform integration