Design Industries are dynamic and great at tailoring Atlassian. We've worked with them for years; I'm always confident they can support our development with enthusiasm, professionalism and benchmark support.
Atlassian Solution Partner · Melbourne HQ, Nationwide Service
Enterprise deployments
in weeks, not months.
Design Industries delivers systematic, high-velocity Atlassian implementations from Melbourne to enterprises nationwide. Our proven methodology, refined across 200+ deployments, eliminates costly delays and delivers measurable results from day one.
✓ Atlassian Solution Partner ✓ 25 years combined experience ✓ Melbourne HQ, nationwide service ✓ 200+ enterprise implementations
CURRENTLY DELIVERING
200+
Atlassian deployments delivered across Australian enterprises. Same proven methodology. Every time.
Flagship engagement
10+ year financial services partnership
Top-tier Australian bank · 500 to 7,000 users
7,000
Largest single deployment
Users on a single Atlassian instance
3–4wks
Typical team deployment
Single-team Jira or Confluence rollout
The implementation challenge
Most Atlassian implementations underdeliver.
Organisations find themselves trapped in requirements debates, accumulating technical debt through ad-hoc configuration, and watching budgets blow out from scope creep and consultant dependency. The result is user resistance, adoption failure, and teams reverting to old tools despite significant investment.
Months of requirements debates
Projects that should take weeks drag out. Teams lose momentum. Stakeholders disengage before a single workflow ships.
Technical debt from day one
Ad-hoc configuration choices compound over time. Every workaround becomes a constraint that costs more to untangle than it did to create.
Consultant dependency
Teams never own their platform. Every change requires an external engagement. ROI never materialises and the original investment is never fully realised.
The DI difference
The difference is methodology.
Our systematic approach, refined across 200+ deployments spanning government, finance, healthcare and professional services, eliminates implementation risk before it emerges. Like a Formula One pit crew, we achieve excellence through precision and proven frameworks — not heroics.
Proven configuration patterns
Battle-tested across 200+ deployments. Zero technical debt from day one.
Enterprise deployments in weeks, not months
Single-team rollouts in 3–4 weeks. Enterprise-wide in 12–24 weeks. Not months of uncertainty and escalating cost.
Your team owns the platform
Comprehensive training and documentation built into every engagement. Self-sufficient teams, not ongoing consultancy dependency.
Every sector, every scale
Government, financial services, healthcare, manufacturing. The methodology adapts to your environment. The rigour never changes.
How it works
Three systematic steps from discovery to Digital Factory partnership.
Every engagement follows the same proven sequence. No surprises. No scope creep. Measurable results from day one.
-
01FREE · 45 MINUTES
Platform discovery
We assess your current state, understand your requirements, and identify your implementation pathway. Current state assessment, requirements discovery, and quick-win identification. No obligation.
Outcome: clear implementation roadmap -
023–24 WEEKS · INVESTMENT TAILORED TO SCOPE
Implementation delivery
Our 6-phase methodology delivers systematic, predictable outcomes through proven frameworks. Discovery and blueprint, configuration and setup, testing and validation, training and enablement, go-live and rollout, handover and transition.
Single team — 3 to 4 weeksDepartment — 6 to 10 weeksEnterprise — 12 to 24 weeks -
03ONGOING PARTNERSHIP
Transition to Digital Factory
Your implementation is just the beginning. Digital Factory continues your journey with three integrated pillars for ongoing platform excellence.
Not ready for an ongoing partnership? No problem. All implementations include post-launch support. We've trained your team for self-sufficiency.
Design Industries' Digital Factory
Three pillars, one partnership.
Design Industries' Digital Factory keeps your Atlassian environment running at race pace with three integrated service pillars.
P1
Licensing optimisation
Right-size your Atlassian investment. Complimentary.
P2
Platform support
Keep your teams productive. Complimentary.
P3
Strategic improvements
Continuous platform enhancements aligned to your roadmap.
Investment: Tailored to your environment. Foundation package available as entry point.
Explore Digital Factory → Implementation services
Comprehensive deployments across your entire toolchain.
Whether you need Jira, Confluence, JSM, or an enterprise-wide platform rollout, our methodology delivers clean, governed configurations from day one.
⬡
Jira implementation
Transform project chaos into systematic delivery with enterprise-grade Jira configurations across the full product family.
Jira Software — agile teams, DevOps workflows
Jira Service Management — IT, HR, facilities
Jira Work Management — business teams, marketing ops
Jira Align — enterprise portfolio, OKR tracking
Jira Product Discovery — roadmapping, prioritisation
Most popular
◈
Confluence implementation
Build your knowledge base with intelligent information architecture and Confluence best practices that scale with your organisation.
Knowledge base design — architecture that scales
Intranet deployment — company-wide collaboration
Documentation frameworks — SOPs, process libraries
Migration services — SharePoint, Google Drive, wikis
Rovo integration — intelligent knowledge retrieval
⬢
Enterprise rollouts
Scale from a small pilot to an enterprise-wide rollout with governance frameworks that keep teams in control at every stage.
Multi-instance strategy — optimal architecture
Phased rollout planning — department by department
Change management — executive through frontline
Governance frameworks — policies, compliance controls
Integration architecture — your enterprise stack
Four steps from discovery to productive teams.
Start with a free conversation. Walk away with a clear implementation roadmap.
STEP 01
Platform discovery
We assess your current state, understand your requirements, and identify your implementation pathway. No obligation.
Current-state audit of your tooling and workflows
Requirements mapping with key stakeholders
Implementation pathway recommendation
Free 45 min
PHASE
01
01
DISCOVERY
PLATFORM DISCOVERY
PHASE
02
02
PROPOSAL
IMPLEMENTATION PROPOSAL
STEP 02
Implementation proposal
Receive a detailed proposal with scope, timeline, methodology, and investment tailored to your organisation.
Tailored scope and delivery model
Phase-by-phase timeline and milestones
Transparent investment breakdown
Tailored scope 48 hrs
STEP 03
Implementation delivery
Systematic execution through all six phases. Your teams are productive before the quarter ends.
Six-phase structured methodology
Embedded delivery team with weekly checkpoints
Productivity confirmed before handover
6-phase method 3–24 wks
PHASE
03
03
DELIVERY
IMPLEMENTATION DELIVERY
PHASE
04
04
WHAT'S
NEXT
NEXT
YOUR CHOICE
STEP 04
What's next?
Transition to Digital Factory for ongoing optimisation, or operate independently with the foundation we've built. Your choice.
Design Industries' Digital Factory for continuous improvement and AI rollout
Self-operate with documented processes and trained teams
No lock-in — the platform and knowledge stay with you
Your call Ongoing
Free Platform Discovery — no obligation
Book your free Platform Discovery.
No sales pitch. No slide deck. Just an honest assessment of your Atlassian environment, your requirements, and a clear implementation pathway from the team that would actually run your engagement.
45 minutes, current-state assessment included
Senior practitioner with 200+ implementations behind them
Clear roadmap with scope, timeline, and investment
Proposal back within 48 hours of the call
Prefer email? hello@di.net.au · Or call 1300 73 63 63
Industry expertise
Our methodology adapts to your sector's requirements.
Government compliance, financial services security requirements, healthcare privacy obligations — our 6-phase methodology applies the same rigour with sector-specific configuration.
200+ deployments across sectors
Melbourne HQ · Nationwide service
25 years combined experience
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01Financial Services · Banking
Regulatory-ready by design
Compliance frameworks, security requirements, and audit trails built into every configuration. Governance documentation your risk and audit teams can rely on — delivered at enterprise scale.
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02Government · Public Sector
Complex approvals, citizen-grade delivery
Multi-stakeholder approval workflows, transparency requirements, and service delivery standards shaped for government environments. We understand procurement constraints and work within them.
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03Healthcare · Education
Privacy first, at institutional scale
Privacy obligations, data governance frameworks, and multi-stakeholder coordination across large, federated organisations. Same methodology — calibrated to sector obligations.
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04Manufacturing · Professional Services
Operations-grade efficiency
Operational efficiency, quality management workflows, and supply chain coordination. The 6-phase method applies the same rigour — the configuration changes, the discipline does not.
Why Design Industries
The implementation partner that stays accountable
Four things that separate how we deliver Atlassian implementations from how most partners operate.
01
Formula One precision methodology
Battle-tested configurations refined across 200+ implementations. Enterprise deployments in weeks, not months, with zero technical debt from day one.
02
25+ years combined experience
We've navigated Atlassian at every scale and sector. We know which configurations create long-term problems, and build around them from the start.
03
Knowledge transfer by design
Every engagement includes comprehensive training and documentation. Your team owns the platform when we're done. Self-sufficiency is the goal, not dependency.
04
The Sundown Rule
Every implementation enquiry receives same-day acknowledgement. When projects are in motion, every day counts and we treat them accordingly.
Melbourne HQ · Nationwide service · Atlassian Solution Partner See all differentiators →
What our customers say about us
Enterprise teams across financial services, advertising, and consumer health trust Design Industries to scale their platforms with precision.
Michael and the Design Industries team have done an incredible job managing the scope and stand-up of our Atlassian instance. The rigour and detail in their process and documentation is incredible.
We reduced a number of tools across regions that caused miscommunication and inefficiency, bringing everyone into a single platform. By using the DI Configuration Patterns, we rapidly scaled Atlassian from 500 to 7,000 users, at the bare minimum doubling the efficiency of our teams, who are working on core bank payment systems such as our .com.
Our clients
The implementation partner that stays accountable
Four things that separate how we deliver Atlassian implementations from how most partners operate.
01
Formula One precision methodology
Battle-tested configurations refined across 200+ implementations. Enterprise deployments in weeks, not months, with zero technical debt from day one.
02
25 years combined experience
We've navigated Atlassian at every scale and sector. We know which configurations create long-term problems, and build around them from the start.
03
Knowledge transfer by design
Every engagement includes comprehensive training and documentation. Your team owns the platform when we're done. Self-sufficiency is the goal, not dependency.
04
The Sundown Rule
Every implementation enquiry receives same-day acknowledgement. When projects are in motion, every day counts and we treat them accordingly.
Melbourne HQ · Nationwide service · Atlassian Solution Partner See all differentiators →
Start at grid
Talk to an engineer. Not a salesperson.
Forty-five minutes with a senior Atlassian practitioner. We assess your current state, identify your implementation pathway, and hand you a clear roadmap regardless of whether you engage us.
Currently scheduling · June 2026
Platform discovery agenda
Forty-five minutes covering:
Current state and requirements review
Implementation pathway mapping
Indicative timeline and investment
Written implementation roadmap follow-up
Frequently asked
Questions about our implementation process.
Everything teams typically want to know before booking a platform discovery call.
Do you quote fixed price or time and materials?
Both, depending on your situation. Well-defined scopes suit fixed price. Evolving requirements or discovery-heavy projects often work better as time and materials. We'll recommend the right approach during your Platform Discovery — and we'll be direct about it.
How do you handle scope changes mid-implementation?
Flexibly. If you've engaged us for a bucket of hours, we prioritise the highest-value items and adapt as needs emerge. For fixed-scope projects, small changes are absorbed naturally. Significant additions are handled through a straightforward change request process — no surprises.
How much time does our team need to commit?
Less than you'd expect. Typically 1 to 2 days for initial stakeholder sessions, 2 to 3 days for user testing, and availability for key decisions. We handle the heavy lifting — your team focuses on validation and adoption, not the implementation mechanics.
What happens after go-live?
We don't disappear. Post-launch support ensures your teams are productive and issues are resolved quickly. Ideally, your implementation transitions into a Digital Factory partnership for ongoing optimisation — but we're always available to help regardless of your choice.
What if the implementation isn't going to plan?
We get the job done. Our methodology is designed to surface issues early, but if challenges emerge, we work through them until you have a successful outcome. Our reputation depends on implementations that deliver value, not projects that are technically finished on time.
How do I get started?
Book a free Platform Discovery. We'll assess your current state, understand your requirements, and map your implementation pathway with a clear scope, timeline, and investment. No obligation. No sales pressure. Just a senior practitioner and 45 minutes.
Can't find what you need? Check out our Support Centre or contact us.
Maximise your investment
Services that work well together.
Your implementation is the start. Pair it with these services to keep your Atlassian environment running at race pace.
MANAGED SERVICES
Digital Factory
Your implementation is just the beginning. Transition to Digital Factory for ongoing licensing optimisation, platform support, and strategic improvements.
Partner with Digital Factory →AI & AUTOMATION
AI Fast Start
Activate Atlassian Intelligence alongside your implementation. Get your teams productive with Claude, Rovo, or Microsoft Copilot from day one.
Explore AI Fast Start →ATLASSIAN PRODUCTS
Jira Service Management
Implementing Jira Software? Add JSM to extend service delivery across IT, HR, and facilities. Purpose-built service desk configuration.
Learn about JSM →