Design Industries maximises Jira performance for organisations across Australia with custom workflows, automation, and integrations tailored to your business. We turn underperforming Jira instances into streamlined delivery engines that scale with your growth.
Join the many companies and government businesses we've helped become more efficient
What started as a promising rollout has become a sprawl of projects, schemes, and custom fields nobody understands. Teams have created workarounds. Admins are afraid to change anything. And that automation someone set up three years ago? Nobody knows what it does anymore.
Meanwhile, your competitors are using Jira to ship faster, track better, and report accurately. The gap isn't the tool, it's how it's configured.
The difference is systematic optimisation. Design Industries takes underperforming Jira instances and transforms them into championship-level delivery platforms, clean, governed, and built for scale.
You might recognise some of these symptoms.
| Symptom | What it looks like |
|---|---|
| Workflow chaos | Different teams using different processes, no consistency |
| Custom field sprawl | Hundreds of fields, most unused, many duplicated |
| Slow performance | Queries take forever, dashboards timeout |
| Reporting gaps | Can't get accurate data when leadership asks |
| Integration failures | Broken connections to Confluence, Bitbucket, or external tools |
| Automation overload | Rules firing incorrectly or conflicting with each other |
| Permission complexity | Nobody knows who can see what |
| Adoption resistance | Teams finding workarounds instead of using Jira properly |
If three or more of these apply, your Jira environment needs professional attention.
Our systematic three-step approach to Jira optimisation.
Every optimisation starts with a health check.
No obligation. No sales pitch. Just an honest assessment of your Jira health.
Outcome: prioritised optimisation roadmap with effort estimates and impact analysis.
Our systematic approach cleans up the mess without disrupting operations.
Timeline: 2 to 8 weeks depending on environment complexity. Investment: tailored to your scope.
Optimisation isn't a one-time fix. Your Jira environment needs ongoing attention as your organisation evolves.
Your optimised Jira stays clean, governed, and built for scale.
Partner with Digital Factory →Transform manual processes into streamlined automated workflows.
Make Jira fast again.
Build what Jira doesn't do out of the box.
Reduce complexity and restore sanity.
Performance tuning and infrastructure optimisation.
Typical fix: 2 to 3 weeks.
Information architecture redesign and consolidation.
Typical fix: 4 to 6 weeks.
Workflow standardisation with team-specific variations.
Typical fix: 3 to 4 weeks.
Data quality cleanup and reporting framework.
Typical fix: 2 to 4 weeks.
Integration audit and robust reconnection.
Typical fix: 1 to 3 weeks.
User experience improvement and adoption program.
Typical fix: 4 to 8 weeks.
Formula One precision meets championship-level Jira expertise.
We've optimised Jira environments from startup to enterprise scale, including instances supporting 7,000+ users.
Like a championship pit crew, we achieve results through systematic process.
At Design Industries, we adopt the systematic precision and speed of F1 teams, where every detail matters. Like in Formula One, we apply strict accuracy and fast iteration to our implementations. Each tweak counts, and every day offers a chance to improve.
We assess your current Jira environment and identify priority optimisations.
Receive a prioritised improvement plan with timeline and investment.
Systematic execution with minimal disruption to ongoing work.
Transition to Digital Factory for ongoing optimisation, or operate with your improved foundation.
Optimisation isn't a one-time fix. Your Jira environment needs ongoing attention as your organisation evolves. Through Design Industries' Digital Factory, your Jira receives:
Like a championship pit crew, we keep your optimised Jira clean, governed, and built for scale.
"Design Industries are dynamic and great at tailoring Atlassian. We've worked with them for years; I'm always confident they can support our development with enthusiasm, professionalism and benchmark support."
"Michael and the Design Industries team have done an incredible job managing the scope and stand-up of our Atlassian instance. The rigour and detail in their process and documentation is incredible."
"We reduced a number of tools across regions that caused miscommunication and inefficiency, bringing everyone into a single platform. By using the DI Configuration Patterns, we rapidly scaled Atlassian from 500 to 7,000 users, at the bare minimum doubling the efficiency of our teams, who are working on core bank payment systems such as our .com."
Every team has their own unique processes, DI's experts will spend time with you to understand these and create Jira workflows that optimise productivity, increase collaboration and reduce project timeframes.
You stay in the driver's seat while we build an Atlassian system to propel you to greater productivity, profitability and efficiency using the power of Agile.
Learn more about best configuration practices →Need a clearer picture of your Atlassian licensing set-up? Worried your team don't have the tools they need? We can help.
Explore Atlassian licensing →Get instant previews and seamless onboarding in Confluence, with smart links that keep all your tools connected, so you stay focused, not searching.
Explore AI Fast Start →You've got an amazing productivity platform, now your staff need to be trained to the highest standard to use it to its full potential. We can also provide your teams with ongoing support and continual improvement to maximise your productivity and ROI.
Learn more about our training services →Not the right service for you? How about these other ones. As certified experts and a Solution Partner, we streamline workflows, unite teams, and drive agility across organisations.
Jira optimisation is just the start. Digital Factory provides ongoing tuning, automation expansion, and governance as your needs evolve.
Partner with Digital Factory →Activate Atlassian Intelligence to supercharge your optimised Jira with AI-powered search, summaries, and automation.
Start AI Fast Start →Connect your optimised Jira to a well-structured knowledge base for complete work management.
Learn about Confluence →Can't find what you need? Check out our FAQ or go to our Support Center or Contact us.
If you're unsure whether the full bundle fits your needs, start with our free Platform Discovery. We'll review your entire environment and recommend the best path forward. If you're ready to explore how Design Industries can optimise your Atlassian investment, let's start with a conversation.
Whether your Jira is slow, complex, or just not delivering value, our Melbourne-based team is ready to help.
No obligation. No sales pressure. Just a straightforward conversation about what's possible.
