.png?width=211&height=52&name=Logos%20(1).png "Design Industries Atlassian Solution Partner Enterprise")
Getint Partnership: Connecting Enterprise Workflows Across Complex Tool Ecosystems
Connecting enterprise workflows across Jira, ServiceNow, Azure DevOps and other platforms, this blog explores how the Getint–Design Industries partnership delivers secure, two-way synchronization, field-level control and flexible deployment models to keep work flowing, reduce manual coordination and support large-scale digital transformation in complex, regulated environments.
Design Industries
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Nowadays, companies rarely operate within a single platform. Engineering teams work in Jira or Azure DevOps, service teams rely on ServiceNow, and business stakeholders expect visibility without switching tools. While each system is powerful on its own, problems appear when work needs to move between them.
Without a reliable integration layer, teams fall back on manual updates, duplicated tickets, and disconnected reporting. Over time, this leads to slower delivery, loss of context, and growing frustration — especially in large or regulated environments where changes cannot be made freely. Getint was built to solve exactly this challenge: enabling controlled, two-way synchronization between business tools, without forcing teams to change how they work.
Why Integration Becomes a Bottleneck in Enterprise Environments
At a small scale, native integrations or basic API connections may be sufficient. But as organizations grow, integration requirements become more complex. Problems multiply across teams, systems, and processes.
⚠️ Integration Complexity at Scale
| Challenge | Impact |
|---|---|
| Different teams own different systems | No single source of truth; data fragmentation across departments |
| Data must flow bidirectionally | Complex logic needed to sync changes in both directions accurately |
| Selective field sharing required | Only certain fields, statuses, and comments should sync; complex mapping needed |
| Security & compliance constraints | Limited integration options; strict deployment & governance requirements |
| Integration failure = broken collaboration | Sync downtime stops cross-team work; manual workarounds become the norm |
In these scenarios, integration stops being a convenience and becomes a dependency. When it fails, collaboration breaks down across departments and even across organizations. The question is no longer whether integration matters—it's how to make it reliable, secure, and maintainable at scale.
How Getint Approaches Enterprise-Grade Synchronisation
Getint provides a dedicated integration layer for work management and ITSM platforms such as Jira, ServiceNow, Azure DevOps, and more, designed specifically for environments where integrations must remain stable over time, adapt to evolving processes, and operate under strict organizational and technical constraints.
Instead of offering generic automation flows or one-size-fits-all connectors, Getint focuses on core integration capabilities that enterprises depend on day to day.
🔑 Core Capabilities That Scale
Bidirectional
Two-Way Sync
Changes made in one system are accurately reflected in the other, allowing teams to collaborate without duplicating work or outdated information.
Field-Level
Granular Control
Organizations can decide exactly what data is shared: comments, statuses, attachments, custom fields, and more.
Deployment
Flexible Models
SaaS and On-Premise options enable integration even in regulated, restricted, or hybrid environments.
Beyond these core capabilities, Getint delivers predictable behaviour with clear synchronisation rules and transparent logic—critical for long-running enterprise programs, audits, and migrations. This approach allows organisations to integrate systems in a way that scales with complexity, rather than becoming fragile or costly to maintain as requirements evolve.
Built with Enterprise Security and Compliance in Mind
Getint is built to meet enterprise security and compliance expectations from the start. The platform aligns with SOC 2 Type II, ISO 27001, and ISO 27018 requirements and follows GDPR and CCPA-compliant data handling practices, ensuring sensitive data is protected throughout the entire synchronization process.
🔐 Enterprise-Grade Security Features
| Feature | Benefit |
|---|---|
| Encrypted Data Transfer | All data in transit is encrypted; no exposure to interception |
| Detailed Logging & Audit Trails | Complete visibility into what data synced, when, and by whom |
| On-Premise & Hybrid Deployment | Full control over infrastructure for regulated industries |
| Transparent Synchronization Rules | Clear logic provides auditability and control required for compliance |
This combination of certifications, deployment flexibility, and transparent operations ensures that Getint can integrate into the strictest enterprise environments while maintaining the security and auditability that regulated organizations require.
Getint and Design Industries: Working Together in Enterprise Transformation
Enterprise transformation rarely happens inside a single platform. Teams adopt new systems gradually, legacy tools remain in use, and collaboration must continue while change is underway. Design Industries works with organizations navigating this complexity, supporting large-scale transformation programs where governance, security, and long-term maintainability are critical.
In these environments, Getint is used to keep work flowing between many platforms, even as their systems evolve. Rather than treating integration as a one-time technical task, this collaboration focuses on continuity. By keeping key data synchronized across tools, organizations can modernize their environments without fragmenting delivery, support, or reporting.
🏁 How DI and Getint Help Teams Transform
Operate across multiple platforms without losing visibility or control — teams stay connected to the information they need, regardless of which system it lives in.
Reduce manual coordination between development, service, and business teams — synchronization becomes automatic, removing the friction of manual updates and workarounds.
Progress through transformation initiatives without disruptive cutovers — organizations migrate to new systems at their own pace, maintaining full collaboration continuity throughout the journey.
This partnership allows enterprises to move forward at their own pace, while maintaining alignment across systems and teams. Integration becomes a bridge enabling controlled change, not a barrier to progress.
Who Uses Getint and Why It Matters
Getint is trusted by 6,000+ teams worldwide, including large enterprises operating complex, multi-platform environments. It is used across industries where reliability, security, and long-term maintainability are critical — from product and engineering to IT service management and enterprise operations.
📊 Getint Adoption Across Enterprise
| Industry / Use Case | Primary Platforms | Key Challenge Solved |
|---|---|---|
| Product & Engineering | Jira, Azure DevOps, GitHub | Sync development work with portfolio tracking |
| IT Service Management | ServiceNow, Jira Service Mgmt | Maintain incident visibility across tools |
| Enterprise Operations | Confluence, Jira, legacy systems | Unify information flow during transformation |
| Regulated Industries | ServiceNow, On-Prem Jira, tools | Maintain audit trails and compliance |
With deep roots in the Atlassian ecosystem and growing adoption across platforms such as ServiceNow and Azure DevOps, Getint supports organizations that need integrations to scale with their systems, not break as they evolve.
Integration is not a technical choice.
It's a strategic capability that determines how efficiently organizations can scale, transform, and compete.
It's a strategic capability that determines how efficiently organizations can scale, transform, and compete.
Ready to Unify Your Platform Ecosystem?
Getint, powered by Design Industries' expertise, helps enterprises integrate complex systems while maintaining security, compliance, and operational continuity. Whether you're transforming your infrastructure or scaling your existing environment, a reliable integration layer is the foundation for success.
About Design Industries
Design Industries is an Atlassian Solution Partner headquartered in Melbourne, serving enterprise and government clients across Australia. We work with organizations navigating complex platform transformations, helping them maintain operational continuity through reliable integrations, strategic implementations, and managed services.
About Getint
Getint is an integration platform trusted by 6,000+ teams for two-way synchronization between work management and ITSM platforms. With certifications including SOC 2 Type II, ISO 27001, and ISO 27018, Getint delivers enterprise-grade security while supporting flexible deployment models from SaaS to On-Premise. Learn more at getint.io.
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