Client Success Stories

Real Results from Real Partnerships

Design Industries has delivered Atlassian excellence across Australia's leading organisations. From scaling platforms to 7,000+ users to activating AI capabilities in weeks, these case studies demonstrate what systematic, precision-led delivery looks like in practice.

✓ Atlassian Solution Partner
✓ 15+ Years Experience
✓ Melbourne HQ, Nationwide Service
✓ 100+ Enterprise Implementations
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Financial Services

ANZ Banking Group

Scaling Atlassian from 500 to 7,000+ users to support core banking transformation

The Challenge

ANZ needed to rapidly expand their Atlassian environment from 500 users to support thousands of engineers working on core bank payment systems. The existing configuration could not handle the scale, and teams across regions were using inconsistent processes.

Our Approach

  • ✦ Configuration Patterns: Standardised project structures and workflows for rapid team onboarding
  • ✦ Governance Framework: Established clear ownership and change management processes
  • ✦ Performance Optimisation: Tuned the platform for high-volume, mission-critical operations
  • ✦ Training and Enablement: Equipped teams with the skills to use the platform effectively

"Design Industries rapidly scaled Atlassian from 500 to 7,000 users, at the bare minimum doubling the efficiency of our teams, who are working on core bank payment systems."

Paul Anastasopoulos, Platform Manager, ANZ

7,000+

Users scaled to

2x+

Team efficiency improvement

1

Unified platform across all regions

Core

Banking systems supported

Agriculture

Costa Group

Rapid deployment for 500+ staff, with zero platform issues during ongoing growth

The Challenge

Costa Group needed to quickly stand up a new Atlassian environment to support their growing workforce. They required a platform that could scale with business growth without creating technical debt or operational issues.

Our Approach

  • ✦ Fast Deployment: Jira Software and Confluence configured and deployed for 500+ staff
  • ✦ Scalable Architecture: Built with growth in mind from day one
  • ✦ Digital Factory Partnership: Ongoing managed services for continuous improvement
  • ✦ Zero Downtime: Platform expansion without service interruption

"Design Industries rapidly stood up a Jira Software and Confluence environment for over 500 staff. With their Digital Factory service, we've been able to grow and expand the platform with zero platform issues."

Infrastructure Manager, Costa Group

500+

Staff onboarded rapidly

Zero

Platform issues during expansion

Ongoing

Optimisation via Digital Factory

Advertising and Creative Services

Clemenger BBDO

Precision implementation with rigorous process documentation and scope management

The Challenge

Clemenger BBDO needed a new Atlassian instance that would be properly documented and professionally managed. They valued rigour and detail in the implementation process.

Our Approach

  • ✦ Structured Implementation: Systematic approach to platform setup and configuration
  • ✦ Comprehensive Documentation: Detailed records of all configurations, decisions, and processes
  • ✦ Knowledge Transfer: Ensured the team understood and could maintain the platform
  • ✦ Ongoing Relationship: Continued partnership for support and improvements

"Michael and the Design Industries team have done an incredible job managing the scope and stand-up of our Atlassian instance. The rigour and detail in their process and documentation is incredible."

Dave Keating, Chief Operating Officer, Clemenger BBDO

Health and Wellness

Swisse Wellness

A multi-year Digital Factory partnership delivering continuous Atlassian innovation

The Challenge

Swisse Wellness needed an Atlassian partner who could adapt to their evolving needs while consistently delivering high-quality support and development across a global operation.

Our Approach

  • ✦ Tailored Solutions: Atlassian configurations customised to Swisse's specific workflows
  • ✦ Adaptive Support: Responsive to changing business requirements throughout the partnership
  • ✦ Continuous Innovation: Proactive recommendations for platform improvements
  • ✦ Professional Excellence: Consistent, benchmark-level support across all engagements

"Design Industries are dynamic and great at tailoring Atlassian. We've worked with them for years; I'm always confident they can support our development with enthusiasm, professionalism and benchmark support."

Matt Lecchi, Global IT Operations Manager, Swisse Wellness

Government

Australian Bureau of Statistics

Complex on-premise to Atlassian Cloud migration with collaborative stakeholder engagement

The Challenge

The Australian Bureau of Statistics faced the end of Atlassian Server support and needed to migrate to Cloud. The migration involved complex data migration challenges requiring specialist expertise and close collaboration with internal teams.

Our Approach

  • ✦ Complex Data Migration: Handled intricate migration scenarios with data integrity maintained throughout
  • ✦ Collaborative Approach: Worked closely with internal teams and Atlassian throughout the engagement
  • ✦ Solution Development: Created tailored approaches for unique data migration challenges
  • ✦ Risk Management: Ensured data integrity and business continuity at every stage

"Design Industries supported our migration from on-premise to Cloud, providing solutions for complex data migration challenges. They worked collaboratively with our internal teams and Atlassian."

Platform Manager, Australian Bureau of Statistics

More Client Successes

Design Industries has delivered outcomes across industries including financial services, government, healthcare, and professional services.

Industry Clients Common Outcomes
Financial Services ANZ, Latitude Financial Platform scaling, governance frameworks
Government Service Victoria, ABS Cloud migration, security, enterprise deployment
Healthcare Aurora Healthcare Process automation, reporting, team enablement
Agriculture Costa Group Rapid deployment, ongoing optimisation
Professional Services Clemenger BBDO, Hall and Wilcox Implementation, documentation, knowledge management

What Makes Design Industries Different

Three principles that our clients reference time and again when explaining why they stay with us.

Formula One Precision

Like a championship F1 team, we achieve results through systematic methodology. Every implementation follows proven patterns refined across hundreds of engagements.

Partnership Focus

Our best client relationships span years, not months. We focus on long-term outcomes and your evolving goals, not billable hours.

Knowledge Transfer

We build your capability, not dependency. Every engagement includes documentation and enablement so your team can thrive independently.

Melbourne HQ, Nationwide Reach

Our team is based in Melbourne, serving clients across Australia. Local expertise with enterprise experience.

Services That Work Well Together

Most of our case study clients are now long-term partners. Here's where they started.

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Platform Discovery

Start your journey with a free assessment of your Atlassian environment. We'll identify opportunities and show you what's possible, with no obligation.

Book Free Discovery >
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AI Fast Start

Ready to add AI to your Atlassian success story? Our systematic AI activation programme delivers outcomes in as little as 2-3 weeks.

Explore AI Fast Start >
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Digital Factory

Most case study clients are Digital Factory partners. Join them for ongoing, systematic Atlassian excellence across licensing, support, and strategic improvements.

Partner with Digital Factory >

Frequently Asked Questions

Can't find what you need? Check out our FAQ or go to our Support Centre or Contact us.

Can you share more details about specific implementations?

Absolutely. We're happy to discuss relevant case studies in detail during your Platform Discovery session. We can also arrange reference calls with existing clients where appropriate.

Do you work with organisations our size?

We work with organisations from 50 to 7,000+ users. Our Digital Factory model scales to fit your needs, whether you're a growing business or an enterprise.

What industries do you specialise in?

While we have deep experience in financial services, government, and healthcare, our Atlassian expertise translates across industries. The platform challenges are often similar regardless of sector.

How quickly can you deliver results?

It depends on scope. AI Fast Start delivers outcomes in 2-3 weeks. Implementation projects typically run 4-12 weeks. Platform Discovery is free and takes just 30 minutes to get started.

What makes your approach different from other Atlassian partners?

Three things: systematic methodology (Formula One precision), partnership focus (long-term relationships over projects), and knowledge transfer (building your capability, not dependency).

How do I get started?

Book a free Platform Discovery. We'll assess your environment, discuss your challenges, and show you what's possible. No obligation.

What our Customers say about us

swisse-logo

“Design Industries are dynamic and great at tailoring Atlassian. We've worked with them for years; I'm always confident they can support our development with enthusiasm, professionalism and benchmark support."

 

Matt Lecchi
Global IT Operations Manager,
Swisse Wellness
cLEMNGER 2

“Michael and the Design Industries team have done an incredible job managing the scope and stand-up of our Atlassian instance.
The rigour and detail in their process and documentation is incredible.”

 

Dave Keating
Chief Operating Officer,
Clemenger BBDO
Frame 231

“We reduced a number of tools across regions that caused miscommunication and inefficiency, bringing everyone into a single platform. By using the DI Configuration Patterns, we rapidly scaled Atlassian from 500 to 7,000 users, at the bare minimum doubling the efficiency of out teams, who are working on core bank payment systems such as our .com."

 

Paul Anastasopoulos
Platform Manager, ANZ

Our Clients

Australian Bureau of Statistics afterpay ANZ Australia Post Victoria Police Berry Street
Australian Bureau of Statistics afterpay ANZ Australia Post Victoria Police Berry Street
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No obligation. No sales pressure. A straightforward conversation about what's possible.