At a Glance Take home message: If you already use JIRA Service Desk and HipChat, you’re a few clicks away from increased performance. If you only use JIRA Service Desk, now is the time to start using HipChat as well.…
Michael Dockery is passionate about IT Service Management and he knows that Atlassian's JIRA Service Desk delivers. He provides an example. Take a large organisation with many staff and laptops etc. It's 6:00 pm and a user has a problem…
'I can't wait to be surrounded by all the Atlassian Hoo Ha.' That's what DI's Sam Pascua said recently, about the Atlassian Summit 2014 event scheduled for 9, 10 and 11 September in San Jose, California. He's going, this year.…