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Jira Service Management | Explore Features & Benefits

Discover how Jira Service Management revolutionizes IT service management. Streamline workflows, enhance collaboration, and boost productivity with its powerful features.

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The Connected Enterprise on Cloud

Unlock the secrets to seamless collaboration and productivity with Atlassian’s cloud platform. Gain insights from Forrester research and real-world success stories from Clearwater Analytics and Sun Life. Say goodbye to silos and hello to streamlined teamwork!

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Design Industries Guide to Atlassian Intelligence

Explore the transformative capabilities of Atlassian Intelligence, revolutionize your business, and unlock valuable insights for data-driven decision-making. Discover how to gain a competitive edge and achieve long-term success through innovative data harnessing.

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Data Residency and Expert Guidance from Design Industries

Gain unprecedented control over your data with Data Residency. Choose where your Jira Software, Jira Service Management, and Confluence data resides. Design Industries can help you navigate and implement these powerful solutions for tailored data management.

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How to make your cloud migration a transformation

Discover how we make your migration efficient, secure, and optimized for peak performance in the Atlassian Cloud. Transform your organization’s journey to the cloud.

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Atlassian leads in Forrester Wave™ ESM

Atlassian leads in Forrester Wave™: Enterprise Service Management, Q4 2023, with Jira Service Management. Revolutionize collaboration, eliminate legacy constraints, and accelerate success.

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State of Incident Management with JSM

Explore Atlassian’s 2023 State of Service Management report to understand how Jira Service Management enhances incident management using automation, Confluence, Slack integrations, and AI. Download the report now to stay competitive in ITSM and drive business growth.

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Countdown to Atlassian Cloud

Experience a seamless cloud migration! Prepare your team for success with expert tips, tools, and guides for efficient cloud migration. Unlock the power of the cloud and boost productivity with our industry-leading solutions.

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Asset and Configuration Management with Jira Service Management

Discover valuable insights, best practices, and practical tips to streamline asset and configuration management processes with JSM, empowering your organization to unlock new levels of efficiency and productivity.

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Rethink your service desk

Unleash Jira Service Management’s potential with our exclusive Forrester TEI Report. Experience a remarkable 277% ROI for ITSM, revolutionizing operations and supporting distributed teams. Connect Dev, IT, and business seamlessly, maximizing value.

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The Total Economic Impact™ Of Atlassian Jira Service Management

The Total Economic Impact™ of Atlassian Jira Service Management

Gain insights on Jira Service Management’s 277% ROI and empower your operations and support teams. Download our exclusive Forrester TEI Report to connect Dev, IT, and business teams seamlessly for digital service excellence.

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Get your head in the Clouds!

Unlock cost savings, improved reliability, uptime, and security. Compare product features in our datasheets to find the perfect fit for your organization’s innovation journey.

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Stop the spread of Bad Service Management!

Upgrade your IT Service Management practices with Jira Service Management and get a 30% discount on net-new Agents for the first year of a 3-year term. Modernize your operations and save!

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End Bad Service Management now!

Prevent organizational havoc caused by Bad Service Management—empower your teams with a well-configured Jira Service Management tool to unlock exceptional ITSM and elevate customer experiences instantly. Accelerate your ITSM journey today!

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Is your IT Team a High-Velocity ITSM Machine? Take the quiz now!

Embrace the evolving ITSM mindset and transition to agile approaches that prioritize ease of use, collaboration, and knowledge sharing. Join the revolution and enhance your ITSM with our flexible, user-friendly solutions today!

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6 key things to know about Cloud migrations

Join our Atlassian migration experts as they guide you through best practices for cloud migration, including the importance of early planning and a seamless transition. Don’t miss out on this opportunity to streamline your migration process!

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The Total Economic Impact Of Atlassian Open DevOps

Forrester Report:
The Total Economic Impact Of Atlassian Open DevOps

Teams using Atlassian Open DevOps can connect diverse toolsets – even those with tools from third-parties – into unified pipelines and automated workflows. Explore the benefits of implementing Atlassian Open DevOps for your team.
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Jira Align: Project to Product

Discover how embracing Jira Align enables your teams to break free from outdated methods and mindsets, ensuring faster value delivery and streamlined workflows. Upgrade your team’s productivity with Jira today.
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Cloud Insights and Lessons from Zoom

Hear from Zoom’s Head of IT Infrastructure and Employment Services, Gary Chan, on how cloud has been key to their explosive growth and adaptability.
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How to facilitate change management in a rapidly growing organization

Change is already hard, and ensuring your companies values and culture stays intact while your teams are scaling can seem impossible.
Listen in as a global fin-tech company discusses how they overcame the challenges that come with scaling processes and tools by moving to Atlassian cloud.
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Get to Know Atlassian Cloud

Discover Atlassian’s most advanced cloud offering. Future-proof your teams with the Cloud Enterprise plan
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Security and Compliance in Atlassian Data Center

Tips to secure self-managed Atlassian environments
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User management in Data Center

Tips on how to manage users at scale with Atlassian
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How Data Center prevents Downtime

As your organization or agency continues to scale, the impact of both unplanned and planned downtime becomes more evident. In order to stay ahead of the curve, you need to adopt products that can ensure that downtime doesn’t disrupt your teams.
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Jira Software Cloud vs. Azure DevOps

Jira Software Cloud helps all teams plan, track, and release great work. See how Jira stacks up against Microsoft’s Azure DevOps (formerly VSTS).
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BitBucket Cloud vs. GitHub

Bitbucket is a Git code management solution built for professional teams. See how we stack up against GitHub.
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Cross-deployment Environments

Whether you’re migrating all of your users to cloud in phases, or retaining some users on a self-managed deployment, you may need to run both Atalssian cloud solutions as well as server or Data Center ones in parallel for some period of time.
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Executive Summary Jan 2021

Check out the latest on Digital Transformation, Agile Working & Productivity with our latest executive briefing.

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Enterprise Productivity Platform Whitepaper

Confirm you’re on the right track Significant trends are impacting productivity, whilst digital transformation and agile ways of working are a must to know about.

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Confluence Cloud Premium Partner Services 1

Make better decisions, Remove obstacles fast, Identify permissions at a glance, Scale with confidence.

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