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A few of our world class software partners…

Get Atlassian software support & escape the project management nightmare

When you don’t have your Atlassian software like Jira and Confluence set up the right way or you don’t know how to use it properly it hampers your productivity.

You need an Atlassian expert who specialises in implementing Jira, Confluence and the entire Atlassian suite to support you.

You can get all kinds of different Atlassian support packages which you can pre-purchase or we can tailor a package to your needs.

Our experts are here to solve your problems all year round – we also do regular health checks, upgrades and security updates to keep you firing on all cylinders.

Atlassian experts who help you implement & improve your Atlassian products like Jira & Confluence

We have over 18 years’ experience supporting some of the largest Australian companies and government departments with their software.

As Atlassian Platinum Enterprise Solution Partners, we know everything there is to know about integrating software like Jira and Confluence into your business and how to get the most out of them.

If you’re like most people who have invested in Atlassian software you aren’t using it to its full potential.

We can configure it to your business in as little as 3 weeks and give you ongoing support to ensure you maximise your productivity and profits.

Speak To An Atlassian Expert Now
A 30 minute discussion with our Chief Strategist?  Yes, book in now!

We’ve helped companies and government agencies large and small become more efficient

Extra value you could discover when speaking to an expert…

  • WARNING: Your Company Is Bleeding Money in Productivity
    When you don’t have the right project management software and systems in place your company bleeds profit like a sliced artery!
  • The Inconvenient TRUTH About Managing Company Projects
    People are shocked to learn the TRUE cost of an inefficient project – find out how a few small changes can skyrocket your bottom-line
  • 3 Easy Ways You Can Slash Your Project Completion Times
    These simple yet highly effective methods dramatically reduce the time your business spends on each project and slash your costs
  • Which Atlassian Software Do You Need To Become Profitable
    Some Atlassian products are more essential to your business then others – discover which will deliver the best ROI for you
  • How To Boost Your Company’s Efficiency By At Least 200%
    When you follow these proven and highly effective strategies you can easily DOUBLE your company’s productivity and efficiency

Speak To An Atlassian Expert Now
Learn how to track & optimise every seoncd of your team’s time, making a Jira a profitability weapon for your business

Want To Learn More First?

If your business is making these costly Atlassian mistakes, you need our help…

For a limited time only we are offering you a FREE copy of our Atlassian integration guide, ‘5 Atlassian Implementation Mistakes That Cost Companies Millions Every Year’.

Enter you details below and you’ll discover the
shockingly expensive traps Australian companies fall into when they get Atlassian products. Make sure you claim your FREE copy now while it’s still available.


We laser-focus your team & give you transparency

When you don’t use an Atlassian product like Jira or Confluence to manage your knowledge and projects your business bleeds money with inefficiencies.

There’s no transparency, no efficiency and nothing is easily shared or searchable – it’s a project management nightmare!

When you get JIRA or Confluence working to their full potential and get your team members properly trained everything becomes so much easier and more profitable.

However, you must have the right support for your Atlassian software because it can be complicated and chew up your resources.

Our expert team can help you tweak, update and monitor your Atlassian software and solve any problems fast.
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Design Industries – Experts in Atlassian Support

If you are using Atlassian tools in your business, or you are planning to use them, it will be advantageous to have the services of an expert consultant firm to help you get the best out of your Atlassian configuration.

Design Industries is the team that will provide you with the experts you need for a proper Atlassian implementation, tailored especially to the unique needs of your business.

One of the best things about the Atlassian tools is they are so flexible, but with so much choice it is easy for people to become confused about their Atlassian configuration management. This is why Design Industries provides Atlassian help solutions that make it easier to do the things you need to do.

Choose Design Industries as your Atlassian support specialist

Atlassian provides very impressive software products that can be useful in a wide range of business situations. Like any complex and powerful software system, however, it does take some effort to learn how to use it most effectively.

To make overcoming problems as close to effortless as possible, Design industries offers Atlassian support services you can depend on.

Atlassian help always on call

We can solve most problems and answer most questions instantly. In more complex situations, you may require a more in-depth consultation. Either way, we are here for you, and we will have the answers you need.

Experts in Atlassian configuration management

The most difficult step in any new Atlassian implementation is getting the initial configuration right, but that’s not a problem when you are working with Design Industries as your implementation partners. That’s because we’re experts in Atlassian configuration, and we can get your system set up perfectly from the start to achieve the best results.

The perfect Atlassian configuration starts with a goal

Before planning your Atlassian configuration, it’s best to know what your intended outcomes are. This makes it possible to ensure your Atlassian system is configured properly to help you achieve those outcomes.

Unlike many other software systems, Atlassian software can be configured in many different ways, and it’s very flexible. Each business could have a unique profile, and even different departments within a single business could have really different needs.

The priorities for the marketing division, for example, will often be quite different to the priorities for the engineering division. Atlassian lets you design solutions to meet all these different needs. The trick is in knowing how to create those use case designs and put them into effect.

Outcomes you can expect from introduction of Atlassian to your workplace

There are multiple ways Atlassian helps to boost business. Some of the outcomes that can be expected or attained include:

  • Project completion can be easier to track, including individual tasks and sub-tasks.
  • Teams can more effectively collaborate, especially when a project involves people from different departments.
  • Provides a more efficient and open communication system than email, especially for sharing documents, media items, and links with many people.
  • More efficient correction of errors compared to email, as text can be edited directly even after it has been posted.
  • Always available, all the time, from anywhere with a working internet connection and a suitable web browser. Compatible with all major operating systems, including mobile systems.
  • Simplifies reporting. There’s a lot of data you can pull out to gain genuine business insights.
  • Atlassian software can be integrated with compatible applications, for example Jira and Confluence. It lets you get the best from both.

Australia’s leader in Atlassian support

We are the best in the business for one simple reason. It is that we strive to provide our clients with the fastest solution to any problems they encounter, making sure that it is easy to understand and apply the advice we give.

That means we commit to providing solutions delivered as real solutions, without burying the answers in jargon or otherwise confusing your workers with unclear instructions.

Getting the right answer the first time is always the goal, and with Design Industries providing your Atlassian help solutions, you will find that you save a lot of time and frustration.

Setting up the perfect Atlassian implementation

If you’re not sure which tools are the right ones for your business to subscribe to, or you’re not completely confident about setting up the tools for maximum efficiency, worry not.

Design Industries is here to help. We have experts in Atlassian configuration management who will make it easy to get the best out of your Atlassian implementation.

We are the best advisors for Atlassian products because we spend all our time working with them. It means there is nothing you might want to achieve with Atlassian that we don’t already know how to do, and do it perfectly.

Top quality Atlassian support you can depend on

Even with the perfect Atlassian configuration, there can still be times your teams need some advice or assistance to get something done. We’re here to help, no matter what kind of problems your teams are dealing with.

Our consultants are highly experienced in all the Atlassian products, and they’re also excellent at customer service. We’ll give you all the support you need to ensure you’re getting the best from your Atlassian software, and reaching maximum productivity as a result.

We’re not just talking about an ordinary level of support, either. Design Industries is committed to providing the best quality support for all Atlassian product subscribers at every level. When you need reliable support solutions you can depend on, Design Industries is the right choice for your business.

Call today to find out more

We’re ready to help you get started, and all it takes is a phone call or email. Get in touch and we will be happy to answer any questions you may have about our services.

Design Industries are an Atlassian Platinum Solution Partner that offers premium Atlassian support. We also offer a high level of Jira support & confluence software support.
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You can keep everyone accountable & on target

You must be able to keep track of what people are doing within a project or they will use the opportunity to hide.

When you have Jira and Confluence properly integrated into your team it keeps everyone accountable and

You’ll know what each team member is doing, when it should be completed and what task they will go onto next.

Everything is done on time, on budget and no crucial parts of the project get missed. You need this type of visibility and accountability to achieve peak productivity.

Speak To An Atlassian Expert Now
Learn the insights from Australia’s leading companies and get guidance from our Chief Strategist on how to maximise the capability of your team

How Can We Help You?

Tailored support packages

Need help integrating Atlassian software into your team? We have proven implementation strategies that help you get up and running as fast as possible. These include quick-start configurations, platform management, continual improvement services, ongoing coaching, team training and support.

Dedicated support experts

Our expert team are here for you year round. Whether to provide you extra layers of support to cover holiday leave, or enterprise support for your entire organisation, we will be there for you. Our expertise goes beyond Atlassian and extends to your integrated systems and software.

Proactive health monitoring

We conduct regular health checks, monitor live dashboards and pre-empt problems, meaning your support gets managed proactively. You’ll always be up to date with the latest security patches, upgrades and software updates so you minimise downtime and keep your business humming along.

Standard or custom built packages

You can pre-purchase one of our Atlassian support options or custom build a support package for your needs. You may already have some sort of Atlassian support inhouse but want to get heavy duty expertise to help with customisation and configuration. Whatever you needs we have the solution for you.

Speak To An Atlassian Expert Now
Learn the insights from Australia’s leading companies and get guidance from our Chief Strategist on how to maximise the capability of your team

Unlock efficiencies with our iron-clad guarantee

When you partner with Design Industries and Atlassian
software, we make you a simple, yet powerful, guarantee…

We GUARANTEE to make your business more streamlined and efficient, or we work for FREE until we do.

This guarantee is valid across any integration, training, or implementation we perform. We can’t be fairer than that.

Speak To An Atlassian Expert Now
Learn the insights from Australia’s leading companies and get guidance from our Chief Strategist on how to maximise the capability of your team

Here’s what our happy clients are saying…

Design Industries are dynamic and great at tailoring Atlassian. We've worked with them for years; I'm always confident they can support our development with enthusiasm, professionalism & benchmark support

Matt LecchiGlobal IT Operations Manager, Swisse Wellness, 2018

Deploying DI’s Atlassian Patterns increased our productivity by 30%, reduced error’s by 90% and changed our release cycle from monthly to daily!

IT managerWorld's Leading Wetstock Management Software Provider, 2016

We reduced a number of tools across regions that caused miss-communication and inefficiency, bringing everyone into a single platform. By using the DI Configuration Patterns, we rapidly scaled Atlassian from 500 to 7,000 users, at the bare minimum doubling the efficiency of our teams, who are working on core bank payment systems such as our .com

Paul AnastasopoulosANZ SDCP Platform Manager, 2016

We have received prompt and flexible service at a competitive price. Our teams are able to collaborate more effectively.

Ronny TseeProject Analyst, Monash College, 2018

ANZ’s Journey With Atlassian

Finding Efficiencies For Berry Street

Hear What Design Industries Does

What else you could find out when speaking to an expert

Not sure you’re getting the best value out of your project management software?

  1. We break-down the ‘Health’ of your business’ Project Management systems (and if you currently use Atlassian we’ll show you where you’re leaving money on the table)
  2. We discuss how you can find efficiencies, execute projects faster, for less money, with less effort, (which makes your business substantially more profitable)
  3. You leave the meeting knowing more about your business and it’s systems – and you’ll have a document on exactly how you can implement changes to boost efficiency and profits!
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