Atlassian Blog Help Desk

Why your Service Desk should never stand alone

Michael Dockery is passionate about IT Service Management and he knows that Atlassian's JIRA Service Desk delivers. He provides an example. Take a large organisation with many staff and laptops etc. It's 6:00 pm and a user has a problem…

Design IndustriesAugust 25, 2014

Atlassian JIRA Service Desk Event at Albert Park

Atlassian Blog Help Desk

Atlassian JIRA Service Desk event at The Point – Albert Park

Design Industries is hosting an Atlassian JIRA Service Desk event at The Point in Albert Park on Thursday 28 August. JIRA Service Desk builds on ten years of JIRA innovation and solid marketplace testing to provide advanced service desk capability,…

Design IndustriesAugust 14, 2014

Atlassian Blog Help Desk

Atlassian Summit 2014 – what’s making mouths water at DI?

'I can't wait to be surrounded by all the Atlassian Hoo Ha.' That's what DI's Sam Pascua said recently, about the Atlassian Summit 2014 event scheduled for 9, 10 and 11 September in San Jose, California. He's going, this year.…

Design IndustriesJuly 29, 2014

Atlassian Blog Help Desk

Zendesk and JIRA link arms and tighten grip on bugs

The marriage between JIRA, the Mortein of bug tracking, and Zendesk, the Help Desk superhero, has been given a revamp. The update ensures that their forces combined are bugs’ worst nightmare. Zendesk recently posted on their blog. Managing feature requests,…

Design IndustriesNovember 3, 2011

Help Desk

Why your Service Desk should never stand alone

Atlassian JIRA Service Desk event at The Point – Albert Park

Atlassian Summit 2014 – what’s making mouths water at DI?

Zendesk and JIRA link arms and tighten grip on bugs

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