MAXIMIZE ROI FROM YOUR ATLASSIAN TOOLS

Atlassian Platform & Tooling Continual Improvement Service

Continual improvement of your Atlassian platform ensures business success, sustainable growth and incredible ROI. Are you ready to boost your performance?

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Lack the time & skills to manage your Atlassian environment properly?

Most organizations underutilize their Atlassian software, missing out on its full potential to grow and improve with their needs. Identifying what’s holding you back can be challenging without expert insight.

 

We specialize in Atlassian tools and collaborate closely with your team to uncover opportunities for improvement. From generating ideas to crafting a tailored plan, we deliver performance-enhancing solutions to keep your organization ahead of the curve.

 

Atlassian System Optimization Services

  • Comprehensive Analysis: Evaluate your current Atlassian system, workflows, and processes to identify areas for improvement.
  • Quick Wins: Implement immediate enhancements such as health checks, upgrades, and workflow configuration tweaks.
  • Strategic Improvements: Facilitate large-scale changes like onboarding new teams, integrating additional functions, and installing plugins to boost collaboration.
  • Performance Gains: Achieve significant results, such as moving from six-monthly to weekly code releases or scaling from 500 to thousands of users.

Speak to an Atlassian Expert Today!

Boost productivity & empower happier teams with Agile and Atlassian
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Seamless Efficiency

We optimise your Atlassian tools and connected processes to reduce friction, boost efficiency, and enhance collaboration across your organisation.

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 Customised Workflows

Upgrade to best-practice configurations for Jira and Confluence, tailored to meet your unique needs and scalable as your organisation evolves.

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Dedicated Support Team

More than IT consultants, we’re your high-performance support team, refining your system based on your challenges to achieve your goals.

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Certified Expertise

As an Atlassian Platinum Solution Partner, DI leverages its experience and partnerships to unlock the full potential of the Atlassian productivity suite.

Frequently Asked Questions

Can’t find what you need? Go to our Support Center or Contact us

What support does Design Industries offer for the Atlassian toolset?
Design Industries supports the Atlassian toolset through a comprehensive, three-pillar approach. We optimise your licensing and costs, deliver robust day-to-day managed services, and drive continuous improvements with custom enhancements. This end-to-end support ensures your Atlassian environment remains efficient, secure, and aligned with your evolving business needs.
How does Design Industries ensure efficient collaboration?
We maintain a commitment to efficiency, providing access to our Atlassian environment, regular catch-ups, budget reports, and we always obtain approval to keep clients informed and in control.
How quickly can we onboard and start receiving support?
Once contracts are signed and initial payment is received, onboarding typically begins within 1–2 weeks. We coordinate access to your Atlassian environment, finalize scope, and schedule a kickoff meeting to align on priorities.
Can we upgrade or downgrade our tier mid-way through the engagement
Yes. We understand that requirements can change over time. You can move to a higher or lower tier subject to a mutual agreement and an updated Statement of Work (SoW) reflecting any rate or hours adjustments.
Can we have a dedicated resource assigned to our account?
In most tiers, you’ll have a designated Engagement Lead or Account Manager. Larger clients often request a named Atlassian Engineer or Consultant for deeper technical collaboration. This can be arranged based on availability and tier.

What our Customers say about us

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“Design Industries are dynamic and great at tailoring Atlassian. We've worked with them for years; I'm always confident they can support our development with enthusiasm, professionalism and benchmark support."

 

Matt Lecchi
Global IT Operations Manager,
Swisse Wellness
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“Michael and the Design Industries team have done an incredible job managing the scope and stand-up of our Atlassian instance.
The rigour and detail in their process and documentation is incredible.”

 

Dave Keating
Chief Operating Officer,
Clemenger BBDO
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“We reduced a number of tools across regions that caused miscommunication and inefficiency, bringing everyone into a single platform. By using the DI Configuration Patterns, we rapidly scaled Atlassian from 500 to 7,000 users, at the bare minimum doubling the efficiency of out teams, who are working on corer bank payment systems such as our .com."

 

Paul Anastasopoulos
Platform Manager, ANZ

Join the many companies and government businesses of the we’ve helped become more efficient

 

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Other Services

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Strategy and Implementation

Strategy and Implementation

You stay in the driver’s seat while we build an Atlassian system to propel you to greater productivity, profitability and efficiency using the power of Agile.

 

Find out more   >

Atlassian Cloud Migration Support

Atlassian Cloud Migration Support

DI can ensure you have a straightforward migration to the Cloud as support and sales for the Atlassian server comes to an end.

 

Find out more   >

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Atlassian Support

Got an Atlassian challenge you just can’t figure out? Our team of experts are here to help.

 

Find out more   >

STILL NOT SURE?

What else do our pit crew provide?

Unsure if you're getting the best value from your enterprise software? We assess the ‘road-worthiness’ of your project management systems, showing you how to execute projects faster with less effort and cost. You’ll gain a clear roadmap to optimize efficiency and profits—plus a detailed action plan to keep your business running like a well-oiled machine.